administrative officer iii resume example with 17+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Results-focused Administrative Professional bringing 20+ years' experience and demonstrated record of accomplishment in streamlining operations. Independently motivated with an incomparable work ethic and exceptional interpersonal skills. Natural leader with the ability to drive processes and motivate cross-functional teams. Accustomed to managing multiple, time-sensitive priorities. Capacity to exercise sound judgment and work well under pressure. Unmistakable professional integrity, dedication, and focus on contributing value to the workplace.

  • Employee Development/Training
  • Strategic Planning
  • Customer Relationship Management
  • Program Coordination
  • Project Leadership
  • Contract Negotiation
  • Group Facilitation
  • Resource Management
  • Budget Management & Cost Controls
  • Logistics Coordination
  • Process Improvement
  • Policy Development & Documentation
  • Employee Supervision
  • Event Management
  • Vendor Management
  • Human Resources Operations
03/2020 to Current Administrative Officer III State Of Maryland | Cecil, WI,
  • Oversee day-to-day Operations, IT, Marketing, collaborate with leaders of HR and Supply Chain.
  • Partner with executive team to define organizational goals.
  • Analyze and determined courses of action to align operations and revenue performance with organizational goals.
  • Establish and oversee strategic business actions and streamline operations.
  • Cultivate and maintain relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Facilitate onboarding sessions and on-the-job training for new hires.
  • Organize and lead staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Evaluate employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Worked with teammates to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Administrator of Employee Recognition Program (Recognize) for Health and Campus
  • Engagement Ambassador
12/2017 to 03/2020 Administrative Officer II State Of Maryland | Charles, NC,
  • Management of budget, financial analytics, labor cost, revenue cycle management, scheduling, projected versus actual,
  • Managed recruitment, developed, mentored, and retained high performing employee of admin team.
  • Served as leader, positive role model, team builder, engagement, resource to other practice management members within organization.
  • Managed day-to-day operations of department
  • Supervised administrative staff
  • Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
  • Supported long-standing professional relationships and established strategic ones, creating favorable conditions for enduring partnerships.
  • Partnered with HR to implement and monitor policies and procedures and recommend changes.
  • Wrote and prepared deliberate yet flexible agendas for department meetings.
  • Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
  • Arranged business travel details for company executives on moment's notice.
  • Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
  • Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
  • Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions.
  • Collaborated with key stakeholders to identify and deliver quality enhancements.
  • Provided administrative support to clients internally and supported needs for materials organization.
04/2016 to 12/2017 Administrative Officer II State Of Maryland | Caroline, WI,
  • Managed confidential information
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Organized travel; processed expense and payment reports; maintained confidential records
  • P-card account management
  • Tracked, and analyzed monthly budget reports
  • Collaborated with department managers, HR, and IT on recruitment activities
  • Managed Procurement and Facilities requests
  • Coordinated staff, educational and development events
  • Responsible for vendor and contract management
  • Coordinated internal and external meetings, teleconferences, team-building activities
  • Partnered with Facilities and IT on office moves
02/2000 to 10/2010 Sr. Management Associate Genentech, Inc. | City, STATE,
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Budget Management
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Oversaw training and onboarding process for all newly hired employees.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Created and updated records and files to maintain document compliance.
  • Evaluated current processes to develop improvement plans.
  • Created and optimized records management strategies to coordinate and protect information.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
Education and Training
Expected in 12/2014 to to Bachelor of Science | Business Administration/Human Services Notre Dame De Namur University, Belmont, CA GPA:
  • Summa Cum Laude
  • The American Society of Administrative Professionals (ASAP)
  • Association for Healthcare Administrative Professionals (AHCAP)
  • International Association of Administrative Professionals (IAAP)

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Resume Overview

School Attended

  • Notre Dame De Namur University

Job Titles Held:

  • Administrative Officer III
  • Administrative Officer II
  • Administrative Officer II
  • Sr. Management Associate


  • Bachelor of Science

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