Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes procurement and contract management, budgeting, auditing, payroll, office management, accounting, accounts receivable, invoicing, database management, vendor negotiations. Recognized for exemplary customer service and team collaboration.

  • Proposal Writing
  • Operational and Financial Reporting
  • Process Improvement
  • Planning and Prioritization
  • Vendor Relations
  • Policy Management
  • Records and Database Management
  • Regulatory Compliance
  • Resource Planning
  • Inter-Department Collaboration
  • Staff Scheduling
  • Performance Evaluations
  • Payroll Oversight
  • Invoicing and Billing
  • Expense Reporting
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Electronic Filing Systems
  • Microsoft Office
  • Problem-Solving
  • Business Needs Identification
  • Budget Planning
  • Work Planning and Prioritization
  • Operational Standards Development
  • Time Management
  • Verbal and Written Communication
  • Document Review
  • Contract Administration
  • Reporting Requirements
  • Bidding Coordination
  • Telephone and Email Etiquette
  • Writing and Verbal Communication
  • Financial Resource Management
06/2019 to Current Administrative Officer Department Of Housing And Urban Development | Reno, NV,
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Supervised and managed administration of procurement and finanace records, totaling more than $9,000,000, updating documents whenever information changed.
  • Upheld protocol flawlessly in both normal work procedures and at special events.
  • Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.
  • Assessed department needs and implemented plans for sourcing supplies.
  • Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
  • Developed relationships with vendors to gain best terms for procurement, refurbishing and rebuilding machinery and equipment.
06/2017 to 05/2019 Payroll Specialist Aimbridge Hospitality | Colorado Springs, CO,
  • Processed employee rehires, transfers, terminations, garnishments, and withholdings.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Implemented various payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
  • Offered child support and distributed wage assignments.
  • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Compiled financial, accounting, and auditing reports to calculate profits and losses.
  • Implemented payroll reconciliation tools to improve report accuracy.
  • Prepared purchase orders and expense reports.
  • Determined proper handling of financial transactions and approved transactions within designated limits.
  • Created and maintained operational metrics for key processes.
  • Distributed expenditure, encumbrances, receipts, and receivables according to schedules.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Monitored daily banking transactions.
  • Stayed current on multi-state and local tax laws and remedied changes immediately.
  • Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
04/2012 to 05/2017 Accounting Team Leader Ikea North America Services, Llc | Tempe, AZ,
  • Examined financial statements and income statements to review company's financial performance.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Performed audits of operational and financial areas to check compliance.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Researched and implemented best practices to improve audit results.
  • Assessed accounting accuracy, performing A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Education and Training
Expected in 12/2022 Associate of Arts | Business Administration Strayer University, Owings Mills, MD, GPA:
Expected in 05/2009 High School Diploma | Seton Keough High School, Baltimore, MD, GPA:
Activities and Honors

Maryland Department of the Environment 2020 Most Valuable Employee.

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School Attended

  • Strayer University
  • Seton Keough High School

Job Titles Held:

  • Administrative Officer
  • Payroll Specialist
  • Accounting Team Leader


  • Associate of Arts
  • High School Diploma

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