Information Technology Infrastructure Library (ITIL)-Information Technology Foundation training, Administrative Professionals Today, Productivity Point Global-(PPG) Educational Services, ONLC Training Provider, Emergency Management Institute (FEMA), John Scott Dailey FL Institute of Government (FAU), e-Civis-Grants seeking membership, Broward College-Grant Writing Gatlin Educational Services-Records Management Training, Florida Department of Law Enforcement (FDLE) Criminal Justice Information System (CJIS) training, Microsoft Corporation-Windows Server 2008 Active Directory; MS Office Training Word, Outlook, PowerPoint, Excel and Access 2010, City of Sunrise-2008-2015 recognition for outstanding service in preparing training and teaching MS Office to staff, citywide, including consideration for special needs staff, National Academy of Emergency Medical Dispatch of the USA-Certified Advanced Emergency Medical Dispatcher. City of Sunrise- CPR/AED Certified, PowerPhone-Suicide Intervention and Hostage Negotiations, International Air Transportation Association-World Tracer(passenger baggage tracing) (Montreal Convention) (electronic advanced fares and ticketing construction)
Administrative duties, administrative support, research, backup, benchmarking, filing and data entry in accordance with industry best practices. Work independently or in groups. Handle projects and executive accounts.
Budget management - Preparation, auditing, variance analysis and reporting.
Purchasing - Requisitioning, Invoicing, contracts in accordance with state ordinances and statutes, policies and procedures.
MS Office Access, Excel, Outlook, PowerPoint, Word,
Trainer - preparation, presentation, computer software programs
Statistics, strategic planning.
Customer Service, Public Relations.
Air transportation ticketing and Fare construction.
Oral and written communication skills.
Operation of office equipment
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