administrative officer resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Summary
Dedicated manager and Administrator with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
CRM and Office Management Software
Proposal Writing
Staff Scheduling
Resource Planning
Hiring and Terminations
Regulatory Compliance
Process Improvement
Planning and Prioritization
Policy Management
Experience
Administrative Officer, 01/2019 - Current National Aeronautics And Space Administration – Hampton, VA,
Monitored office inventory to maintain supply levels.
Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Conducted staff performance evaluations to monitor progress and individual skills.
Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
Planned staff and training meetings and scheduled conference rooms.
Directed and oversaw office personnel activities.
Logistics Manager, 10/2013 - 12/2018 Leidos – Fort Walton Beach, FL,
Worked collaboratively with customers and staff at various levels.
Created and enforced policies and procedures for entire logistics team.
Maintained high standards of internal and external customer service.
Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
Led and managed projects to support logistics efforts and plans.
Identified and resolved shipping and packaging errors.
Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
Managed multiple small and large-scale projects in cross-functional environment.
Updated customers and interdepartmental employees on critical shipments upon request.
Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Consistently met company and department objectives within budget and time constraints.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Entered time and attendance logs in preparation for payroll.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Conducted quality, timely performance feedback and performance appraisals.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Teacher, 09/2008 - 10/2010 Jewish Community Center Of Greater Kansas City – Overland Park, KS,
Built and strengthened positive relationships with students, parents and teaching staff.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Managed student behavior in classroom by establishing and enforcing rules and procedures.
Differentiated instruction according to student skill level.
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Graded projects, exams and assignments to track student progression.
Supervised students throughout day, both in classroom and outside during breaks.
Education and Training
Master of Science: Statistics, Expected in 04/2033 - Fourah Bay College University of Sierra Leone - Freetown, GPA: Status -
Master of Science: Economics, Expected in 2023 - Njala University - Freetown, GPA: Status -
High School Diploma: , Expected in 09/2017 - Fourah Bay College University of Sierra Leone - Freetown, GPA: Status -
Bachelor of Science: Mathematics, Expected in 04/2013 - Fourah Bay College University of Sierra Leone - Freetown, GPA: Status -
Languages
English:
First Language:
Negotiated:
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Krio:A1
Beginner:
Negotiated:
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Kono:A1
Beginner:
Negotiated:
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Accomplishments
Reporting - Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
Calendaring - Planned all meetings and travel for CEO.
Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Medical Records - Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
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