LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Administrative/Office Manager
Please provide a type of job or location to search!
SEARCH

Administrative/Office Manager Resume Example

Resume Score: 100%

Love this resume?Build Your Own Now
ADMINISTRATIVE/OFFICE MANAGER
Summary

Highly dedicated, hard-working, excellent experience developing and implementing a variety of corporate programs with over 18 years successful experience in Customer service, Administrative and Management experienced support with recognized strengths in account maintenance, problem-solving and troubleshooting, staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place, prioritizing completing multiple tasks simultaneously and following through to achieve project goals. Known for displaying leadership qualities, motivation and responsibility I am seeking a position where I can bring immediate values and strengths whilst further developing my current skills.

Highlights

Ability to work with several operating systems in Windows, MS Word, MS Excel, Microsoft Outlook, Adobe, Phone slips. Knowledge with Ultra Tax, Creative Solutions, File Cabinet, QuickBooks. Excellent communication and interpersonal skills. Experience with maintaining office budget. Management Software and mid-level equipment set-up and trouble-shooting.


Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Coordinated all department functions for team of 15+ employees.

Work History
Company Name
Experience
Administrative/Office Manager
July 2005 to November 2015
Company Name - City, State
  • Maintained daily facility cleanliness and maintenance Provide administrative support to CPA's.
  • Processing of all accounts receivables and payable.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Organized meetings for company CPA's.
  • Handled all media and public relations inquiries.
  • Including those that must comply with Income Tax Return.
  • Performed electronic file systems and maintained electronic and paper files for Personal income Tax and Corporate Income Tax (Form 1040, 1040NR, 1120 and 1065 forms).
  • Assisted hundreds of clients daily via email, phone, and in person responsible for directing clients to appropriate department.
  • Made copies and handled all incoming and outgoing correspondence.
  • Organized files, developed reports and scanned documents.
  • Managed daily office operations and maintenance of equipment.
  • Supervise and train employees on policy and procedure as well as new products.
  • Including Firm policies and services ability to handle difficult situations.
  • Update Orient new employees with telephone set-up, computer equipment and office organization.
  • Kept track employee time sheets and vacation.
  • Monitor employee performance and assist with employee evaluations.
  • Maintained up-to-date records at all times, track in office needs including ordering supplies and handling computers, copier and fax machine related issues.

Managed daily office operations and maintenance of equipment.

Distribution Coordinator
October 1997 to March 2005
Company Name - City, State
  • Supervised an entire staff 40 car and truck drivers.
  • Schedule and coordinated work activities for support staff.
  • Served as central point of contact for all Local Market Stores.
  • Forecast for all Local Market Stores regarding company goals.
  • Assisted training Manager in developing Employee better understand the company operations.
  • Managed Fast break Customers.
  • Answered and directed twenty incoming phone lines.
  • Assisted department in handling all customer complaints with rental agreement and other car related issues; that couldn't be handled in the branches.
  • Worked with Security Department on a daily basis investigating fraudulent activities dealing with customers such as bad credit cards, stolen vehicles counterfeit situations, etc.
  • Kept track of all cases on a daily basis until they were closed.
  • Inputted all data into registrar database.
  • Managed daily office operations and maintenance of equipment.
Administrative Assistant/Monitor Clerk
March 1996 to September 1997
Company Name - City, State
  • Performed opening and closing duties alongside management.
  • Assist in loss prevention procedures.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
  • Answered and directed incoming calls for six telephone lines.
  • Employee Orientation Program (D License).
  • Sent daily correspondence via FedEx and UPS.
Quality Control Supervisor
January 1994 to February 1996
Company Name - City, State
  • Supervised an entire staff of 15 to 20 cutters and assemblers.
  • Focuses on the entire quality Control.
  • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
  • Sanly M.
  • Becerra | 2 Increase product performance and reduce risk in our customers' operations.
  • Utilized organizational skills to coordinate and schedule roving staff on a daily basis to cover people out on vacation.
  • Kept track employee time sheets and vacation.
Education
High School Diploma : 1994American Senior High FL High School - City, State
Advance Technology FL 2yr Computer Operations Institute Technology
Languages
English; Spanish.
Skills

accounts receivables, administrative support, Adobe, budget, central point of contact, closing, Excellent communication, interpersonal skills, Computer Operations, CPA, credit, clients, customer satisfaction, customer satisfaction, customer service, database, directing, drivers, email, train employees, English, Fast, fax machine, forms, loss prevention, Market, meetings, MS Excel, office, Microsoft Outlook, Windows, MS Word, operating systems, organizational skills, copier, policies, public relations, quality Control, QuickBooks, receptionist, Spanish, spreadsheets, Tax, telephone, Phone, trouble-shooting

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • American Senior High FL High School

Job Titles Held:

  • Administrative/Office Manager
  • Distribution Coordinator
  • Administrative Assistant/Monitor Clerk
  • Quality Control Supervisor

Degrees

  • High School Diploma : 1994
    Advance Technology FL 2yr Computer Operations Institute Technology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Administrative-Office-Manager-resume-sample

Administrative Office Manager

Cincinnati, Ohio

Office-Administrative-Manager-resume-sample

Office Administrative Manager

Santa Clara, California

Administrative-Office-Manager-resume-sample

Administrative Office Manager

Canyon Country, California

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.