Administrative Office Coordinator/Accounting Clerk Resume Example Peterson Industrial Scaffolding Inc

ADMINISTRATIVE OFFICE COORDINATOR/ACCOUNTING CLERK

Profile

Dedicated and meticulous professional with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals.

Experienced accounting personnel with remarkable customer service, organizational skills and proven a team player.

Dependable and detail-oriented with broad experience in both accounting and office administration.

Skills

Accounts payable and receivable
Organization
Customer Service

File and data retrieval systems
Report writing
Administrative support

Experience

Administrative Office Coordinator/Accounting ClerkPeterson Industrial Scaffolding inc | Concord, CA | June 2014 - November 2015

Monitored Accounts Receivables
Accepted, posted and applied customer payments toward their account balances
Prepared daily bank deposit slip and deposited check/ cash received in the bank
Ensured that a customer information is updated and a 30 day statement is sent out.
Checked out credit-worthiness of new customers( business credit check)
Routinely contacted customers with 60 days and over past due to resolve delinquencies( offered /allowed more payment methods aside from cash and check payments).
Enforced overdue payment policy (time allowance allowed before interest/ penalty accrues)
Prepared monthly AR/ Aging accounts reports on excel
Streamlined day to day operations by scheduling manpower on every project with the adequate time allowance.
Motivated staff to improve productivity and ensured smooth work relationship of all personnel
Established dynamic administrative team, supporting all corporate growth and productivity objectives.

Accounts Receivables CoordinatorBrown Eassa & McLeod LLP | Oakland, CA | September 2005 - April 2012

Accepted and processed customer payments and applied toward account balances.
Resolved billing discrepancies and customer credit issues.
Effectively negotiated payment plans and arrangements.
Updated accounts with recent information and processed customer payments.
Routinely contacted account holders with balances over 60 days past due to resolve delinquencies.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data and reconciled daily totals to confirm proper accounting.
Minimized loss by negotiating payment terms directly with clients.
Investigated billing discrepancies that affected client's payments and worked closely with Accounts Payables Unit to ensure that issues were resolved and no recurrence of such can happen.
Performed various accounts receivable functions, including cash receipts posting, daily and monthly snapshot reports and researching chargebacks and write-offs.
Evaluated open accounts to look for past-due balances and explore collection strategies.

Office ManagerElvira Pamintuan M.D. Women's Clinic | Seaford, DE | October 2000 - September 2004

Review patient charting to ensure proper medical coding, procedures and other requirements are recorded in the patient's files to avoid any discrepancy when billing insurance and during audits.
Trained and mentored administrative staff members in office policies, daily task execution and industry best practices.
Ensured that the recent federal and state-level directives are followed in the office.
Wrote professional business correspondence to maintain strong line of communications.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Organized patient files and streamlined operations to improve efficiency.
Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
Managed daily operations within medical office by supporting continuous delivery of excellent services and care.
Researched claim denials, identified causes and resolved issues to promote prompt insurance payment.
Increased office organization by developing filing system and customer database protocols.

Customer Service ManagerDuty Free Services | Paranaque, Metro Manila | March 1995 - August 2000

Developed open and professional relationships with team members, enabling better, more effective customer service.
Created and established marketing schemes concerning Duty Free shopping that adhered with the federal laws and city policies.
Prepared sales reports, feasibility studies of new programs targeting increase of sales quota. Communicated sales targets and worked with front-line supervisors to enhance revenue numbers and promotional techniques.
Trained new hires on relationship building, benefit-oriented productivity presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
Evaluated call center statistics to identify areas in need of improvement and devised proactive strategies to realign results with targets.
Supervised and coached customer service personnel while developing training strategies to boost profitability
Evaluated personnel performance and analyzed areas of improvement that resulted to positive and higher work output.

Education and Training

Bachelor of Science: Business Administration And ManagementUniversity Of Santo Tomas | | Philippines | April 1996

Software Used

Peachtree

Rainmaker

Excel

Resume Overview

Companies Worked For:

Peterson Industrial Scaffolding inc
Brown Eassa & McLeod LLP
Elvira Pamintuan M.D. Women's Clinic
Duty Free Services

School Attended

University Of Santo Tomas

Job Titles Held:

Administrative Office Coordinator/Accounting Clerk
Accounts Receivables Coordinator
Office Manager
Customer Service Manager

Degrees

Bachelor of Science : Business Administration And Management

Administrative Office Coordinator/Accounting Clerk Resume Example

Resume Score: 80%

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