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Administrative Noncommissioned Officer Resume Example

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ADMINISTRATIVE NONCOMMISSIONED OFFICER
Experience
Administrative Noncommissioned Officer
  • for Special Operations Component Command Forward | US Army, Camp Al Saliyah, Qatar in support of Operation Enduring Freedom.
Assistant Inspector General (IG), 01/2015 to 01/2019
Bass Pro Shops – Lawrenceville , GA
  • Directs performance audits, evaluations, inspections, and reviews of programs, functions, and operations for 33,000 members of Army, Navy, Marines, Air Force, DoD civilian staff and faculty, family members, and retirees in central California and 29 Language Training Detachments (LTDs) worldwide.
  • Compiles and presents reports to the Command IG on matters affecting readiness, morale, quality of life, economy, efficiency, and discipline within the organization.
  • Reviewed guidance from higher echelons and developed/amended local implementing instructions to include regulations and standard operating procedures.
  • Coordinated the application and implementation of new guidance and assured general consistency in interpretation.
  • Developed and implemented outreach and education program to establish the installation's trust and confidence in the Office of the Inspector General through sound judgment, impartiality, and sage counsel.
  • Served flawlessly as IG Supervisor; provided advice and assistance in establishing and maintaining employer-employee relationships that contribute to satisfactory productivity, motivation, morale, and discipline.
  • Conducted investigations and explored probable causes, contributing factors, and possible courses of action to resolve problems and better relationships.
  • Provided advice and assistance to supervisors to develop in them an awareness of the human needs and reactions of employees, and suggested constructive methods for dealing with problems arising from indifference, personality conflicts, and poor work habits or behavior problems.
  • Assisted supervisors in correcting work deficiencies, poor performance, and/or leave abuse.
  • Identified systematic issues to drive major policy change to ensure eight undergraduate schools complied the Joint Ethics Regulations.
  • Critical in implementing the DoD Transgender policy; vital in training all services, faculty, staff, and tenant organizations.
Senior Human Resource Manager, 01/2012 to 01/2015
National Church Residences – Detroit , MI
  • Delivered senior leadership for Brigade Support Battalion comprising of over 1,100 Soldiers.
  • Directly responsible for the overall day-to-day operation of the section with responsibility to assign work to subordinates based on priorities, difficulty of assignments, and their capabilities.
  • Provided technical oversight and developed performance plans and rated employees.
  • Interviewed candidates for subordinate positions, recommends hiring, promotions and/or reassignments.
  • Took disciplinary measures, such as warnings and reprimands.
  • Identified developmental and training needs of employees and provided and/or arranged for needed training.
  • Had authority to sign day-to-day correspondence prior to release.
  • Developed plans and assisted the Branch Chief in ensuring standardization in all personnel service support provided.
  • Participated in providing management consulting service on all aspects of improving personnel management operations.
  • Conducted within the full personnel realm, management project studies of missions, organizations functions, work processes, methods, procedures and other related criteria to clarify, appraise, refine, alter, or improve present management applications and practices within the branch Facilitated Sexual Harassment Assault Reporting Program training for over 200 Soldiers returning from deployment and across brigade.
  • Increased HR Department effectiveness by 50% through close attention to detail and effective cross-training for each employee.
  • Created and enforced a strict accountability of all administrative documents within HR, ensuring prompt and reliable service for over 1,100 employees.
  • Transferred all of the organization's 1,100 personnel records to Interactive Personnel Electronic Records Management filing system within 30 days; completed this requirement far ahead of schedule.
  • Created and supervised the maintenance of tracking systems for awards, actions, and evaluations, vastly improving the processing efficiency by 70%.
  • Improved the organization's payroll section processes, increasing the pay inquires productivity rate from 65% to 100% in three months.
Recruiter, 01/2008 to 01/2012
UNITED STATES ARMY – City , STATE
  • Recruited, determined applicant enlistment eligibility, counseled applicants on enlistment programs and options, prepared and processed qualified applicants to enlist in the Army and Army Reserve.
  • Maintained positive relationships within the community to implement and conduct a variety of Army recruiting and awareness programs.
  • Maintained over $50,000 worth of government equipment.
  • Recruited and enlisted 20 Future Soldiers in eight months as a newly assigned Solider.
  • Recognized by battalion leadership for enlisting three contracts for four consecutive months.
  • Implemented a High School Program, setting the standard for Athens Recruiting Station resulting in eight senior enlistments in a two-month time period.
  • Appointed as a Station Peer Leader for 15 newly arrived recruiters within the Company.
  • Mentored and coached three Future Soldiers on all aspects of being a newly enlisted Soldier, resulting in three Future Soldier referrals enlisting during rating period.
  • Earned the US Army Recruiter Ring for excellence in recruiting.
  • Achieved a 95% first time "GO" quality control check on all new enlistment packets.
  • Received multiple battalion coins for achieving mission success throughout tenure.
  • Trained and mentored two new Recruiters resulting in their success in the New Recruiter Certification program.
Education
Bachelor of Science: Human Resources Management, 2019
Post University - City, State
Senior Human Resources Leadership Development Course: Human Resources, 2014
United States Army Soldier Support Institute - City, State
Army Recruiter Course, Recruiting and Retention School, Fort Knox (2008) Advance Human Resources Leaders Course: Human Resources, 2006
United States Army Soldier Support Institute - City, State
Basic Human Resources Leader Course: Organizational Leadership, 2001
Commissioned Officer Academy - City, State
Languages
Fluent in English and Spanish.
Skills
administrative, Air Force, Army, attention to detail, Basic, Benefits Administration, Change Management, clarify, Conflict Resolution, contracts, Employee Relations, Fluent in English, filing, government, hiring, Human Resources, HR, Inspector, interpretation, leadership, Leadership Development, management consulting, Office, Navy, payroll, Performance Management, Personnel, personnel management, processes, Program Development, quality, quality control, Recruiting, Recruitment, Recruiter, Reporting, requirement, sage, sound, Spanish, Strategic Planning & Analysis, Supervisor
Additional Information
  • Awards: Meritorious Service Medal x3 ~ Army Commendation Medal x6 ~ Army Achievement Medal x6 ~ Joint Meritorious Unit Award Army Good Conduct Medal x7 ~ Overseas Army Ribbon x5 ~ Recruiter Gold Badge ~ Non-Commissioned Officer Professional Development x3 ~ Global War on Terrorism Expeditionary Medal ~ Global War on Terrorism Service Medal
Skills
  • HR Management
  • Change Management
  • Conflict Resolution
  • Benefits Administration
  • Stakeholder Communications
  • Community Outreach
  • Recruitment & Selection
  • Employee Relations
  • Talent Training & Development
  • Policy/Program Development
  • Strategic Planning & Analysis
  • Performance Management
  • Data analysis
  • Staff development
Professional Summary

Experienced, results-driven senior leader with 15+ years of comprehensive human resource management practice. Proven track record in developing and implementing effective human capital strategies, programs and processes to ensure organizational goals are attained. Instrumental in streamlining and improving processes, enhancing productivity, and implementing technology solutions. Recognized as a hands-on manager with outstanding leadership, interpersonal, communication, and relationship-building skills.

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Resume Overview

School Attended

  • Post University
  • United States Army Soldier Support Institute
  • Commissioned Officer Academy

Job Titles Held:

  • Administrative Noncommissioned Officer
  • Assistant Inspector General (IG)
  • Senior Human Resource Manager
  • Recruiter

Degrees

  • Bachelor of Science : Human Resources Management , 2019
    Senior Human Resources Leadership Development Course : Human Resources , 2014
    Army Recruiter Course, Recruiting and Retention School, Fort Knox (2008) Advance Human Resources Leaders Course : Human Resources , 2006
    Basic Human Resources Leader Course : Organizational Leadership , 2001

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