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Administrative & Ministry Assistant Resume Example

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ADMINISTRATIVE & MINISTRY ASSISTANT
Summary

I will be getting married September 25th of this year! Zach and I met over 20 years ago when my family went to his Church. I was only 4 at the time. Zach and I reconnected at a Potomac District Kids Church Summer camp! We now work side by side in the Church, with him as the Associate Pastor, and I am on the administrative side of things planning, organizing, making phone calls, keeping up with calendars, and putting together teams to execute daily and weekly tasks. We are both very passionate about ministry, and desire nothing more than to stand side by side and share the Gospel and love of Jesus Christ to those in our community! I have a special place in my heart for kid's ministry! I love being an encouraging person in someone's life, and strive to always be a light in this dark world. I am computer proficient, and strive to stay very organized!

Skills
  • Administrative experience
  • Administrative abilities
  • Technology aptitude
  • Microsoft proficiency
  • Planning
  • Organization
  • Event Planning
  • Communication Skills
Experience
Company Name | City, StateAdministrative & Ministry Assistant 05/2020 - Current
  • Answer and direct incoming calls using multi-line telephone system.
  • Greet visitors, assess needs and direct them to appropriate person.
  • Assess current inventories and bring in supplies to keep stock within optimal levels for expected demands.
  • Improve operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
  • Reach out to unchurched, new residents or inactive church members.
  • Oversee filing systems and scanned documents to manage physical and electronic documents and information.
  • Track expenses and document records.
  • Automated office operations, as well as manage client correspondence, record tracking and data communications.
  • Respond to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Write agendas and notes and send out automatic notifications for upcoming meetings.
  • Create agendas and communication materials for team meetings.
  • Manage catering services, audio-visual services and housekeepers.
  • Format designs and media for print and web applications to deliver production ready graphics.
  • Schedule Sunday morning serving volunteers.
  • Plan Church events by putting teams together and taking action to successfully execute the events.
  • Keep up with Church Calendar, post events and accouncements.
  • Run Church's social media.
Company Name | City, StatePatient Access Representative07/2019 - 05/2020
  • Verified demographics and insurance information to register patients in computer system.
  • Assembled registration paperwork and placed identification bands on patient.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Company Name | City, StateReceptionist & Sales Representative 03/2018 - 05/2019
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Rendered information to callers and drafted office emails.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Company Name | City, StateReceptionist & Veterinary Assistant 11/2011 - 08/2018
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Supervised waiting area, mopped floors and rearranged magazines to maintain office.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Education and Training
Sherando High School | CityHigh School Diploma05/2014
Liberty University Online | City, StateBachelor of Science in Business Administration
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Resume Overview

School Attended

  • Sherando High School
  • Liberty University Online

Job Titles Held:

  • Administrative & Ministry Assistant
  • Patient Access Representative
  • Receptionist & Sales Representative
  • Receptionist & Veterinary Assistant

Degrees

  • High School Diploma
    Bachelor of Science in Business Administration

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