administrative membership assistant resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Self-motivated, accomplished, hardworking, focused professional seeking a career in an Administrative Support role serving the public education system. More than 17 years of experience managing multiple, concurrent tasks, the ability to tackle unexpected demands and ever-shifting priorities. Strong interpersonal and communication skills with customer service as a priority. Proven track record of the ability to meet deadlines, provide exceptional membership services, and maintain a strong, robust work ethic.


Over 15 years experience

  • Computer skills- Microsoft Office Professional
  • Typing; 10-key by touch; fax machine
  • Copy Machines
  • Mail Equipment
  • Communication
  • Problem solving
  • Record keeping
  • Organization
  • Time management
  • Independent worker
  • Leadership
  • Meeting planning and organization
  • Bargaining and Crisis Support
Work History
Administrative/Membership Assistant, 08/2018 to Current
  • Providing administrative support to select area UniServ staff as directed including administrative support to the UniServ Council and local association; maintain membership records to include demographic updates as required by and enacted by HB2016; process membership applications; process payments; maintain membership spreadsheets for various tracking purposes; pull parameter reports from IMS as requested; distribute membership materials; schedule meetings; update and distribute agendas, meeting materials, and minutes as required.
  • Operated high-speed copiers, printers, bindery equipment and various other production equipment providing print services to all OEA locations State wide as well as outside local and political organizations. Process daily outgoing, shipping and receiving. Maintain equipment as needed; place service calls if necessary; order supplies.
Copy Center Specialist/Fulfillment Services, 08/2000 to 12/2016
Oregon Education AssociationCity, STATE,
  • Schedule, prioritize, and build schedules for daily incoming print orders and build schedule accordingly with the ability to adjust as needed.
  • Processed submitted print orders to meet customer unique copy and printing need; completed complex customer orders accurately and within quoted timeframe; provided bindery and finishing services; set up equipment in accordance with job specifications, including adjusting settings for paper type, number of copies, finishing options and optimization of production time.
  • Schedule with outside vendors to assist in final production of print job if necessary.
  • Documented finished work, including work volumes produced, materials used and entered into Access Data Base for accounting and invoicing purposes.
  • Performed minimal maintenance to keep equipment in optimal working condition; schedule service call if necessary.
Administrative Support/Service Desk Associate, 01/2000 to 01/2016
  • Maintained membership records, processed membership payments and focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Bachelor of Arts: Human Studies/Diversity, Expected in 09/2015 to MAYLURHURST UNIVERSITY - West Linn,
Associate of Applied Science: General Education Transfer, Expected in 06/2013 to PORTLAND COMMUNITY COLLEGE - Portland,
  • In August of 2000, I joined Oregon Education Association as a temporary employee to cover the copy center for a period of 30 days which turned into a 16 year career as a Copy Center Specialist. I single handedly reorganized the copy center/mail room to create a more functional and economic work flow by utilizing the equipment for the burden of produduction

Training and Skill Building

  • Access
  • QuickBooks
  • MS Word, Excel, Publisher
  • Advocacy
  • Leadership
  • Diversity in the Work Place
  • Stress Reduction
  • First Aid/CPR/AED Certified Adult and Infant
  • ASA (Court Appointed Special Advocate) Foster Child Advocate- 4 years
  • Habitat for Humanity Global Village- Local and International- 5 years
  • American Red Cross- Disaster Action Team- 3 years
  • Mercy Corps NW, Portland, Oregon- Administrative Support- 2 years
  • Sparks of Hope- Hope and Healing services for children of trauma and abuse- 2 years.
Additional Information
  • Produced, processed, scheduled and complete large-scale projects as requested Managed day-to-day operations of department with emphasis on consistency and quality Created and maintained relationships with outside vendors and customers Successfully worked with a diverse group of staff, management, individuals, and communities Collaboratively planned and developed materials for conferences, workshops, events and internal office needs, state-wide Successfully coordinated discounted incentives for company profit Detail Mastery, Organization & Skills Package, process, ship and receive outgoing orders Scheduling and prioritizing daily incoming orders Written and oral communications Data entry of work orders and incoming job requests Process daily mail and outgoing shipments Accounts payable/receivable Research cost-effective services and resources for department as needed Monthly, biannual and annual inventory duties

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Resume Overview

School Attended


Job Titles Held:

  • Administrative/Membership Assistant
  • Copy Center Specialist/Fulfillment Services
  • Administrative Support/Service Desk Associate


  • Bachelor of Arts
  • Associate of Applied Science

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