Administrative Medical Clerk Resume Example

ADMINISTRATIVE MEDICAL CLERK

Professional Summary

Detail-oriented and knowledgeable Health Information Management Auditor skilled in completing patient-facing and time management tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and excellent customer service skills

Skills

Customer Service
Medical Records Management
Verbal and Written Skills

Organization and Time Management
Accounting
Managing patient records

Payment collection and processing
Correspondence Preparation
Data Confidentiality

Work History

Administrative Medical Clerk 02/2020 to 01/2021Company Name, City, State

Answered phone calls and messages for 18-physicians, Outpatient medical facility, scheduling appointments and handling patient inquiries.
Audited customer files to verify medical necessity and satisfaction of coverage criteria.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Carried out front office duties utilizing data entry skills in framework of medical database.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Adhered to strict HIPAA guidelines to protect patient privacy.

Health Information Management Auditor02/2004 to 09/2018Company Name, City, State

Utilized RPMS to manage and confirm patient data, such as insurance, demographic and medical history information.
Maintained accuracy, completeness and security for medical records and health information.
Created and maintained computerized record management systems to record and process data and generate reports.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic procedures.
Reviewed, analyzed, managed Inpatient,Outpatient, Observation records and interpreted documentation to identify all diagnoses, procedures rendered.
Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
Initiated, performed and documented quarterly coding audits for physicians.
Verified signatures and checked medical charts for accuracy and completion.
Processed patient admission and discharge documentation.
Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
Prepared and processed forms for government healthcare programs.

Childcare Receptionist12/2019 to 02/2020Company Name, City, State

Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Kept records in CRM to maintain customer data.
Received and distributed mail correspondence between departments and personnel.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Supported various administrative duties by proofreading, transcribing and invoicing.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Education

Rogers State University, City, StateAssociate of Arts, BusinessManagement, 05/2004

Member of Bit by Bit Program

Affiliations

American Medical Informatics Association

Resume Overview

School Attended

Rogers State University

Job Titles Held:

Administrative Medical Clerk
Health Information Management Auditor
Childcare Receptionist

Degrees

Associate of Arts , BusinessManagement 05/2004

Administrative Medical Clerk Resume Example

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