Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Greet and seat guests, and present menus and wine lists.
Schedule parties and take reservations.
Present bills and accept payments.
Gfa International - Server/Host Tampa, FL, 10/2014 - 01/2016
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Inform customers of daily specials.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
Northern Arizona University - Data Processing Specialist City, STATE, 04/2010 - 06/2013
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Vector Marketing Corporation - Receptionist City, STATE, 04/2009 - 07/2010
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Schedule appointments and maintain and update appointment calendars.
Analyze data to determine answers to questions from customers or members of the public.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Cold Call potential interested customers and sales representatives.
Additional Qualifications
Administrative Support, Scheduling Appointments, Balance Sheets, Cash Handling, Cash Registers, Great Communication Skills, Resolve Customer Complaints, Organize Special Events,Marketing Experience, People Skills, Skilled Receptionist, Maintain Records EfficientlyĀ
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