administrative main control operator resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated worker with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
Report writing
Diagram interpretation
Quality control
Problem-solving capabilities
Experience managing vendors
Knowledge of production control
Documentation ability
Equipment operation
Good work ethic
Education and Training
Rapides High SchoolLecompte, LAExpected in 05/2017 ā āHigh School Diploma: - GPA:
Experience
State Of Iowa - Administrative Main Control Operator Mitchellville, IA, 06/2022 - Current
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to prepare for payroll processing.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Inventoried and ordered supplies for office.
Provided secretarial and office management support while building cooperative working relationships.
Maintained accurate department and customer records.
Composed correspondence, reports and meeting notes.
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Answered phones to direct callers, schedule appointments and provide general office information.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Received and routed incoming calls and correspondence to promote timely communication.
Answered and routed telephone calls and took messages.
Obtained scanned records and uploaded to database.
Delivered exceptional customer service through direct communication with clients and team members.
Managed incoming and outgoing mail, filing and meeting coordination.
Met incoming guests and clients, offering immediate assistance.
Responded to inquiries via email, telephone and social media platforms.
Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
Watch cameras
Conduct searches of all employees and visitors that enter and exit the campus
Provide great customer service skills
Dollar Tree - Secretary Cincinnati, OH, 02/2018 - 05/2021
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Ordered office supplies to purchase items and maintain appropriate levels.
Sent and distributed mail and parcels.
Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Assisted with accounts receivable and accounts payable functions.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Scheduled meetings and sent invitations specifying time and location.
Processed documents and materials for dissemination to appropriate parties.
Greeted visitors and directed to appropriate location or person.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Produced and distributed memos, newsletters and other forms of communication.
Managed multiple calendars and contacts using computer software.
Created and updated spreadsheets to track and report data.
Supported team members with stocked supplies and well-maintained office equipment.
Dollar General Market - Assistant Store Manager Part Time City, STATE, 01/2020 - 12/2020
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Maintained inventory by checking merchandise to determine levels.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Answered customer questions and addressed problems and complaints in person and via phone.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
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