administrative intern at brooks home care advantage resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
To secure a position with a reputable organization that will enable me to build on my current knowledge and skills in healthcare. Securing a position will also permit me to utilize my education, innovate new ideas, and excel internally within the organization.
Core Qualifications
Critical thinking proficiency Medical terminology Quick problem solver STD counseling and care awareness Proficient in Microsoft Office & Powerpoint CPR/BLS certified 45WPM Provided services to Medwaiver and Respite Care Level 2 background check completed Patients Excel spreadsheets Experienced in tube feeding CNA License #119955 64hrs of instruction in Health Technology w/ Updated PPD Phlebotomy skill development Knowledge of AllScripts and AllDocs
01/1 to Current Administrative Intern at Brooks Home Care Advantage Aveanna Healthcare | Allentown, PA, Provided transportation, assistance and companionship to clients. Assisted with ADLs. Facilitated games and other activities to engage clients. Brooks is a nonprofit post-acute rehabilitation health system. In fact, Brooks is the region's only rehab hospital. Brooks offers a full range of outpatient therapies, a home health agency, skilled nursing, and physicians who specialize in rehabilitation medicine. Assist the Quality Assurance department to improve performance and maintain high standards of care. Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses. Coordinates all client needs from Admission to Recertification to Discharge (assist with patients scheduling). Ensured the accuracy and efficiency of connecting all of the incoming telephone calls to the proper person throughout the agency. Processed and tracked physicians orders Assist MSW with follow-up calls to patients and community social service agencies. Made referrals as needed to accommodate the patient(s).
04/2012 to 01/2013 Production Specialist/Baker St. David's Center | Minnetonka, MN, Production Specialist- is responsible for preparing all products to a level that meets Krispy Kreme standards and in turn, satisfying the customer. Practiced exceptional customer service to differentiate and promote the company brand. Provided direction and gave constructive feedback to motivate team members. Exceeded personal sales goals.
06/2009 to 04/2012 Home Health Aide/Certified Nursing Assistant NURSES AS NEEDED | City, STATE, Provided all daily living tasks to enhance quality of life for elderly patients. Assist patients with bathing, dressing, feeding, lifting and transferring. Took and recorded patients' temperature, pulse and blood pressure.
01/2009 to 07/2009 Office Assistant/CNA COMMUNITY HOME CARE | City, STATE, Trained, monitored, and managed a team of [10] professional clinicians. Led weekly program meetings with (CNA's and home health aides). Addressed policy and CEU issues. Responsible for making sure all clinicians were up to date with their CEU's. Referred clients to food banks, financial assistance programs, employment and training support and health and immigration services. Educated clinicians, clients, and families about available services and resources.
06/2007 to 06/2009 Paraprofessional FT. CAROLINE MIDDLE SCHOOL | City, STATE, The paraprofessional's goal is to assist in providing a well-organized, smooth functioning classroom environment in which all children can take full advantage of. Paraprofessionals are to assist the teacher with instructing and supervising children in classroom activities, especially those children identified as having a moderate to severe disability. VOLUNTEER Ft. Caroline Middle School HIV Counselor
Expected in ASSOCIATE OF SCIENCE | BUSINESS ADMINISTRATION University of North Florida, Jacksonville, FL GPA:
Expected in ASSOCIATE OF ARTS | Florida State College at Jacksonville, Jacksonville, FL GPA:
Florida State College at Jacksonville, Jacksonville, FL Anticipated Grad Date: April 2014 ASSOCIATE OF ARTS: AA Florida State College at Jacksonville, Jacksonville, FL
Professional Affiliations
Medical terminology CPR/BLS CPR BLS CNA Home Health Aide Nursing Assistant
Clients, Cna, Certified Nursing Assistant, Home Health Aide, Nursing Assistant, Games, Disability, Hiv, Customer Service, Receptionist, Retail Sales, Sales, Sales Goals, Immigration, Office Assistant, Training, Cpr, Cpr/, Cpr/bls, Excel, Medical Terminology, Microsoft Office, Ms Office, Office Medical, Phlebotomist, Phlebotomy, Powerpoint, Problem Solver, Short-term Disability, Std, Fact, Fact Erp, Outpatient, Quality Assurance, Scheduling, Telephone, Associate

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Resume Overview

School Attended

  • University of North Florida
  • Florida State College at Jacksonville

Job Titles Held:

  • Administrative Intern at Brooks Home Care Advantage
  • Production Specialist/Baker
  • Home Health Aide/Certified Nursing Assistant
  • Office Assistant/CNA
  • Paraprofessional



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