Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Highly ambitious leader with experience in behavioral health services, process improvement, and provider relations. Motivated learner interested in strategic planning, population health, and leadership development. 

Skills
  • Strong presentation skills
  • Process implementation
  • Team leadership
  • Project planning and management
  • Creative problem-solver
  • Relationship building
Education
The University of Alabama Birmingham Birmingham, Alabama Expected in Current Master of Science : Health Administration - GPA :
The University of Alabama Birmingham Birmingham, Alabama Expected in 2016 MBA : - GPA :
Middle Tennessee State University Murfreesboro, Tennesee Expected in 2013 Bachelor of Science : Psychology - GPA :
Certifications
Work History
UAB Hospital - Administrative Fellow to Chief of Medical Staff
City, STATE, 04/2016 - Current
  • Redesign and manage Peer Review process for promoting systemic changes, behavior modification, and increasing confidentiality. 
  • Investigate best practices and formulate strategic plans: Integrated Behavioral Health, Provider Communication, Leadership Development, Ongoing Professional Performance Evaluations.
  • Created a simple innovative method to evaluate over 730 providers' patient and resident interactions.
  • Mentoring interns to include: assessment of competencies, project guidance, and acquisition of Fellowships. 
  • Consulted with Director of Telehealth to expand psychiatric services and select appropriate vendors. ​

UAB Hospital - Administrative Intern to Chief of Medical Staff
City, STATE, 11/2014 - 03/2016
  • Analyzed and reported volume and throughput of 12 patient navigators. 
  • Organized leadership training for Assistant Chief Medical Officers and Program Directors for managing disruptive behavior. 
  • Updated medical staff bylaws and policies and provided education and communication on changes. 
  • Oversaw research projects: facilitating focus groups, creating interventions, research, and manuscript writing. 

TrustPoint Hospital - Lead Access Patient Services Representative
City, STATE, 08/2012 - 06/2014
  • Skillfully developed goals, objectives, standards of performance, policies and procedures for three departments.
  • Generated a 27% increase in referrals through streamlining referral process.
  • Responsible for administrative operations for three departments: tracking volume, training and education, supervising reception staff.
  • Conducted analysis of referrals and partnered with Marketing to develop monthly goals and build stronger relationships with referral sources. 
  • Work with patients to evaluate psychiatric background, verify insurance coverage, and select appropriate level of care. 
Professional Affiliations, Awards, Certifications
Member, UAB Young Professionals (2016-Present)

Member, American College of Healthcare Executive (2014-Present)

Junior Board Member, Oasis Counseling for Women and Children (2014-Present)

Awards, Larry Tyler Award of Hermeneutics 

Certification, Lean Six Sigma Green Belt for Healthcare

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Resume Overview

School Attended

  • The University of Alabama Birmingham
  • The University of Alabama Birmingham
  • Middle Tennessee State University

Job Titles Held:

  • Administrative Fellow to Chief of Medical Staff
  • Administrative Intern to Chief of Medical Staff
  • Lead Access Patient Services Representative

Degrees

  • Master of Science
  • MBA
  • Bachelor of Science

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