Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seasoned Project Coordinator/Administrative Professional offering 15 years of experience in office management, project management, and administrative responsibilities. Successful in coordinating meetings and projects, improving policies and procedures, streamlining daily functions and strengthening relationships with colleagues, associates and partners.

  • Project Management
  • Schedule Management
  • Workflow planning
  • Documentation and control
  • Self-motivated professional
  • Clerical
  • Customer service
  • Bookkeeping
Work History
09/2018 to Current Administrative/Estimating Project Coordinator Trilogy Health Services | Tipp City, OH,
  • Receive project-related questions and support 20+ team members with comprehensive solutions.
  • Assess potential project deliverables and weighed risks, implementing safeguards to avoid pitfalls.
  • Keep 20+ projects on schedule by managing deadlines and adjusting workflows as needed.
  • Gather requirements for ongoing projects and organize details for management use.
  • Evaluate project completion process with team, addressing successes, pitfalls and areas for improvement.
  • Track project plans and utilized tools such as SmartBid and Excel to map progress and support completion.
  • Organize resources necessary for 20 + team members to succeed.
  • Document each phase of project completion with accuracy and diligence for company records.
  • Draft flawless project plans for submission to executive management and government agencies.
  • Produce extensive reports detailing project deliverables and showcasing team contributions.
  • Parse complex projects into logical, straightforward tasks with attainable deadlines.
  • Delegate tasks and coordinate employee workloads and schedules with extensive input from team.
  • Counsel departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
  • Oversee onboarding and mentorship, plan and execute meetings and developed project documentation.
  • Oversee productivity streams for ongoing and special projects.
  • Gather and disseminate project materials at key points to all stakeholders, including CEO, President and Vice Presidents.
  • Plan and arrange meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Maintain multiple project schedules by managing timelines and making proactive adjustments.
  • Liaise between Subcontractors and Estimating Department, facilitating communications and keeping appropriate parties updated on project developments.
  • Check compliance of company safety plan and deliver recommendations to address regulatory issues.
  • Transition projects from estimation and pre-construction phase to well-defined project execution plan.
  • Collaborate with project owners and team members to set ambitious but achievable goals.
  • Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Communicate with appropriate team members to keep project on schedule.
04/2015 to Current Office Manager PICO Pools & Spas, Inc | City, STATE,
  • Manage budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Establish efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Coached over 20 new hires on company processes while managing employees to achieve maximum production.
  • Prepare meeting materials and take clear notes to distribute to stakeholders.
  • Compare over 200 vendor prices for multiple projects and negotiate for optimal savings.
  • Develop standard operating procedures for all administrative employees.
  • Maintain computer and physical filing systems.
  • Coordinate special projects and manage schedules.
  • Sourced over 1000 vendors for special project needs.
  • Arrange corporate and office conferences for company 50+ employees and guests.
  • Establish and developed highly efficient and dependable administrative team of 15 by delivering ongoing coaching and motivation and fostering career advancement.
  • Monitor and evaluate personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Manage office operations while scheduling appointments for 5 department managers.
  • Assist marketing department in planning client functions.
  • Develop and implement policies and procedures and scaled for growth.
  • Plan and execute company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Designed office space and worked with construction and utility contractors.
  • Manage daily database administration of Paychex, including payroll, benefits and time accounting.
  • Created digital filing system to reduce paper usage and toner consumption.
  • Created new employee handbook, IT policies and disaster recovery procedures.
03/2012 to 07/2018 Restaurant General Manager, Administrative Manager Backbar Grille • 78 Foster Inc | City, STATE,
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Set schedules for 30+ staff by planning and designating shifts and hours.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Recruited, hired, trained and supervised staff of 30+and implemented mentoring program that offered positive employee engagement.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank daily.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Verified accurate records and sufficient supplies by conducting daily inventories of food, beverages, glassware and other materials.
  • Orchestrated positive customer experiences at all stages by overseeing every area of operations.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Integrated service and team management strategies to boost business profits.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Assigned tasks and directed team of 30+ staff, including wait staff, bartender and kitchen staff.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Expected in 06/2015 Associate | Liberal Arts Suffolk Community College , Selden, NY, GPA:

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School Attended

  • Suffolk Community College

Job Titles Held:

  • Administrative/Estimating Project Coordinator
  • Office Manager
  • Restaurant General Manager, Administrative Manager


  • Associate

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