ADMINISTRATION EXECUTIVE Business Development Hospital Administration Networking & Relationship Building Sales Management Dynamic, goal oriented professional with 15 years proven ability to establish new business as well as increase sales within existing client base. Decisive team builder with proven success in driving new business and territory growth for multi-million dollar health care organizations.. Tenacious in sales growth, securing customer loyalty and building strong relationships with external business partners. Excel in commitment to company mission, values, integrity and trust.
Administrative Director of Business Development08/2014 to 05/2015Citizens Medical Center
Administered and directed programs to improve CMC'S market position and achieve financial growth.
Lead the charge of hospital strategic / growth planning , implementation and assured alignment.
Direct reported to Chief Executive Officer all physicians needs and any internal / external obstacles in business growth.
Worked with other administrators and department heads to identify hospital strengths and weaknesses and to manage that effectively to promote the best outcome.
Used proactive approach to assess physician needs and collected feedback on issues related to the hospital or its referral process.
Met daily with CEO to collaboratively discuss new projects and review purchase acquisitions.
Worked closely with hospital leadership, physician recruitment, placement, volume development and retention of new physicians.
Evaluated and established 20% growth in all service lines.
Participating member of The Texas Purchasing Coalition.
Planned and budgeted for new Free Standing Facilities, Urgent Cares and Federally Qualified Health Centers.
FQHC) Helped develop and start the hospitals Accountable Care Organization.
Business Development Director07/2006 to 05/2014Baptist HospitalPensacola, FL
Spearheaded new business relationships throughout southern Alabama and Eastern Florida as well as.
maintaining key business relationships with $4M in hospital revenue.
Daily responsibilities include.
cultivating relationships with physician networks, developing sales strategies, promoting company branding.
and services, business planning, and negotiation of contracts.
Grew sales from $8 million to $19 million in just two years within an underperforming area.
Built relationships with hospitals and physicians across the largest systems in the country; consistently achieved record/award-winning sales performances.
Doubled the number of Champion Club recipients and experienced zero turnover.
Created and directed regional training focused on physician introductions to quickly determine customer product needs and how to best accommodate in accordance the client policies.
Demonstrated strong verbal and written presentations skills; Compiled and presented PowerPoint presentation to the 2013 Florida Academy of Family Physicians Board of Directors.
Developed the DME division into industry model with a market share exceeding 60% and as the leading supplier for orthopedic surgeons and hospitals.
Director of Operations04/1993 to 07/2006Harco Drugs Inc. / Rehab TechnologiesTuscaloosa, AL
Coordinated sales forecast, planned, and budgeted processes used within the sales organization.
Worked to ensure all sales organization objectives are assigned in a timely fashion.
Proactively identified opportunities for sales process improvement.
Assisted sales management in understanding process bottlenecks and inconsistencies.
Monitored the accuracy and efficient distribution of sales reports.
Coordinated training delivery to sales, sales management, and sales support.
Directed and supported the consistent implementation of company initiatives.
Achieved all sales, profit, and strategic objectives for the business by updating a outdated process.
Presented on-time implementation of sales organization quotas and performance objectives.
Optimized all sales processes with planned reporting, quota setting, sales training, and recruiting and selection of force talent.
Worked closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.
Launched a web portal to add $30K of incremental revenue 1st year.
Defined and analyzed corporate problems and formed cost effective solutions.
Senior Territory Manager04/1993 to 10/2001Harco Drug Inc. / Rehab TechnologiesTuscaloosa, AL
Aggressively developed new business for a medical device company and successfully maintained and strengthen accounts with hospitals and surgery centers.
Increased the use of bone and muscle stimulators for general, plastic, orthopedic, and neurological surgeries.
Directed sales activity toward surgeons who managed a high volume of surgeries.
Educated physicians and hospital personal about effective pain management techniques.
Prepared annual budgets, supervised and mentored 15 employees.
Delivered personal sales exceeding $1.1 million in 2000, and developed 75 new accounts.
1993 Fast Break Award Winner.
President's Club Award Winner 1999-2000.
Top sales representative for 5 years.
Introduced 10 new orthopedic product lines increasing bottom line by 40 percent.
Established company as the dominate knee and stimulator provider with a market share exceeding 70% and as the leading supplier for orthopedic surgeons and hospitals.
Extensive background in new product launch, product management, account management and retention.
Exceeded quotas every single year by up to 125%.
Dominated and grew territory over 100%, developing business with more than 50 surgeons.
Bachelor of Business AdministrationUniversity of MississippiOxford, Ms.GPA: GPA: 3.25GPA: 3.25