LiveCareer-Resume

administrative director of audiology resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Seasoned clinical audiologist with 20+ yrs experience practicing in a University health system, including hospital-based and free-standing ambulatory clinics, inpatient units, and satellite service models. Solid and successful clinician, couples diagnostic expertise with the clinical intuition of veteran practitioner. Recognized for extensive knowledge of the medical practice of Audiology. Strong and supportive team member. Inquisitive and detail-oriented provider committed to creating successful relationships with patients, staff, and peers, to deliver safe and effective clinical care, improve communication and engagement, and increase efficiency of clinical encounters.

Skills

Expert diagnostician

Evidenced based clinical decision making

Thorough and pertinent clinical documentation

Skilled in patient relations, advocacy, and education

Clear communicator committed to customer service

Fluent in billing and coding languages of Audiology

Efficient, resource savvy practitioner

Experienced clinical preceptor

Education and Training
University of Washington Seattle, WA, Expected in 06/1990 Master of Science : Audiology - GPA :
University of Washington Seattle, WA Expected in 06/1988 Bachelor of Science : Speech And Hearing Sciences - GPA :
Experience
Kaiser Permanente - Administrative Director of Audiology
Bonita, CA, 09/2016 - 03/2021
  • Served as Audiology administrative leader to assure the policies and practice of patient care were aligned with the needs of the Audiology division, the Oto/HNS department, and UWMC; provided administrative leadership and oversight for inpatient and outpatient audiologic clinical services to patients served by the OtoHNS Service across UWM
  • Coordinated clinical activities of Audiologists at UWMC, HMC, NW, and ESC; oversaw clinical assignments across sites; monitored schedules/templates and directed/recommended interventions to maintain effective patient access to discipline; assured Audiology provider assignments maximized individual practitioner skills and supported provider satisfaction
  • Assured audiologic policies and procedures were consistent with the standards of The Joint Commission (TJC), the Washington Department of Health (DOH), and National Audiology Associations / Governing Bodies
  • Served as primary liaison for the discipline to affiliated departments and partners within UW Medicine: IT, Team Access, Revenue Cycle, Compliance, HIM, Contact Center, Finance, Supply Chain, Administration; and External Entities (DOH)
  • Held responsibility for capital budget, major equipment purchases on operational budgets, product cost management, and ongoing maintenance the unique processes associated with the retail elements of the Audiology practice
U Of WA Medical Center - Service Line Administrator, Otolaryngology - HNS
City, STATE, 07/2003 - 03/2021
  • Provided leadership and management for the clinical, strategic, financial, and operational activities for the service line
  • Directed the management of clinical and operational functions for the Otolaryngology - HNS Center and its associated OTOHNS practice sites; held accountability for adherence to The Joint Commission and WA DOH standards and regulations
  • Held accountability for program growth and improving market awareness, patient satisfaction, and clinical efficiency of care
  • Directed service line and clinic staff and held accountability for human resource functions
  • Developed and managed the operating and capital budgets; managed expenses for clinics, monitored and addressed expenses in operating room and inpatient units related to service line; directly managed OtoHNS Center, Audiology and Speech Pathology, and Administrative service line budgets
  • Partnered with UWM Revenue Cycle, Supply Chain, and Purchasing to perform functions of pricing and cost management of service line care
  • Designed and implemented business and clinical care delivery models for each of the subspecialties
  • Developed and directed space and equipment planning; held responsibility for project management of major and minor facility projects for the OtoHNS Center, and its satellite practice at Eastside Specialty Center
U Of WA Medical Center - Clinical Audiologist
City, STATE, 10/1990 - 03/2021
  • Performed conventional and specialized diagnostic audiologic evaluations, including evoked potentials, otoacoustic emissions
  • Partnered with neurotology physicians to provide comprehensive and advanced auditory system evaluations for the full spectrum of otologic conditions, to patients requiring primary through quaternary levels of care.
  • Provided audiologic care in ambulatory, surgical, and inpatient environments.
  • Participated in development and implementation of audiologic diagnostic and rehabilitative standard of care protocols, as well as protocols for care related to research studies.
  • Treated patients in accordance with Audiology standards of care and practice patterns
  • Served as preceptor, trained and educated Audiology graduate clinicians in intern and externship level placements.
  • Served as Audiology representative on various UW Medicine committees (Allied Health Credentialing, EMR Integration)
  • Provided diagnostic audiologic coverage across four practice sites
U Of WA Medical Center - Health Services Manager, Otolaryngology - HNS
City, STATE, 07/2000 - 06/2003
  • Responsible for the overall administrative management of clinic operations, including human resource processes for clinic staff, creation/maintenance of operational and capital budgets, efficient supply chain and instrumentation maintenance, and oversight of the technical equipment specific to otolaryngology
  • Provided leadership, set direction for the clinic in alignment with OtoHNS department and Medical Center initiatives
  • Promoted patient access through active oversight and management of patient referral and scheduling processes
  • Assured clinic billing and documentation were in adherence with policies of medical center and other regulatory agency (CMS); assured continuous survey readiness
Pertinent Attributes

Expert, experienced, independent clinician

Accomplished user of UWM applications (Epic, KRONOS, Mindscape)

Adept with existing UWM Audiology specific equipment/applications

Experience providing clinical care at all UWM Audiology practice sites

Established relationships with system-wide departments supporting Audiology (IT, Billing, Purchasing)

Keen understanding of Otology/Audiology symbiotic relationship

Contributed to development of existing UWM Audiology processes

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Washington
  • University of Washington

Job Titles Held:

  • Administrative Director of Audiology
  • Service Line Administrator, Otolaryngology - HNS
  • Clinical Audiologist
  • Health Services Manager, Otolaryngology - HNS

Degrees

  • Master of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: