Enthusiastic, well-organized Administrative Coordinator with solid background in data entry, schedule management and
planning. I am always motivated to perform beyond expectations when it benefits business. As a manager in a small company
and my recent experience in office settings, I have proven my ability to work hard and take on additional responsibilities.
Highlights
Business correspondence
Efficient in Microsoft Office
Filing & data archiving
Accommodating
Attentive customer service
Conscientious
Experience
Administrative Coordinator08/2015 － CurrentAxium InspectionsDenver, CO
Managing office area, including greeting visitors & responding to telephone, email, & in-person requests for information
Receiving & screening a high volume of internal & external communications, then dispersing to correct recipients through email, phone, & mail
Entering data for work orders, including home & environmental inspections, as well as radon mitigation services
Processing payments including cash, check, & credit card transactions
Assisting sales staff by selling and/or booking appointments
Managing daily office operations & maintenance of office/inspector resources; such as passwords, Vonage phone operations, iPhone, CRM, email server, etc.
Processing reports: home inspection reports, radon test results, water lab reports, & mold reports by ensuring that they are processed & distributed promptly to clients in order to meet their deadlines
Ensuring that inspectors have the equipment and supplies necessary to do their job
Creating/modifying procedures & ensuring that company policies & procedures are followed by office staff and field employees
Creating & editing company documents & templates
Administrative Assistant12/2010 － 03/2015Charles Reinhart CompanyAnn Arbor, MI
Oversaw daily office operations & tasks for staff of 20-25 employees
Prepared, processed & recorded all operations of listings, sales & rentals
Entered listing information into Multiple Listings Service (Rapattoni) Uploaded picture plans & any other links designated by agent to appropriate sites (Realtor.com, Craigslist, etc.)
Update tax records, expiration dates & any other necessary changes to listings Corresponded with clients, real estate agents, mortgage companies, banks & home inspectors
Schedule showings & assist with any questions about showing & lockbox instructions
Attended to phones and directed calls at all times
Manager03/2008 － 11/2010Kazoo & CompanyDenver, CO
Scheduling & staffing employees
Merchandising products
Customer service for in store as well as phone orders & online sales
Filling orders in store, phone in & online
Tracking sales via UPS Online system
Daily operating of point of sales system
Opening & Closing of Sales Systems involving four registers
Authority to process & approve returns
Inventory control
Enforce store policies regarding sales, complaints, returns & credit
Education
Associate of Arts:Washtenaw Community College - Business ManagementAnn Arbor, MIBusiness Management
Skills
Business correspondence, customer service, filing, inventory control, merchandising, Microsoft Office, policies, procedures, real estate, sales, scheduling, staffing, phones.
