LiveCareer-Resume

administrative clerk resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Ready to build career in a growing organization, where I can get opportunities to approve my abilities by accepting challenges, fulfilling the organized goal and climb the career ladder through continuous learning and commitment. I'm a dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Unit administration
  • Time management
  • People skills
  • Patient relations
  • Medical terminology knowledge
  • Database Administration
  • Charting expertise
  • Medical screening
  • Home visits
  • Follow-up calls
  • Coordinating referrals
  • Acute and rehabilitative care
  • Care records oversight
  • Terminally ill patient care
  • Assessment of vital signs
  • Data entry
  • Medical terminology
  • Insurance terminology
  • Computer skills
  • Microsoft Office
  • Team building
  • Work ethic
Education and Training
Connally High School Waco Texas, Expected in 06/2016 ā€“ ā€“ High School Diploma : - GPA :
Experience
Lineage Logistics - Administrative Clerk
Watsonville, CA, 01/2020 - Current
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Monitored office supply inventory and replenishment, including liaising with vendors to negotiate optimal pricing.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Geisinger - Optometrist
Picture Rocks, PA, 05/2017 - 01/2020

Medical Charts/Patient information into system.

  • Verify correct data and deleting unnecessary data before entering into the CRM and to ensure there are no duplicate entries.
  • Patient data into a CRM database by inputting alphabetic and numeric information on keyboard.
  • Updating current and old patient records and files.
  • Promoted healthy vision by counseling and educating patients.
  • Documented patient care by charting patient condition and treatment in records.
  • Sustained workplace cleanliness by cleaning exam rooms, disposing of used supplies and sanitizing equipment.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Lkq Corp - Call Center Representative
Lawrence, KS, 05/2017 - 06/2018
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Educated customers on special pricing opportunities and company offerings.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Consulted with customers regarding needs and addressed concerns.
  • Documented conversations with customers to track requests, problems and solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Assessed customer account information to determine current issues and potential solutions.
Hollingsworth Logistics - Sales Manager
Dallas, TX, 12/2014 - 05/2017
  • Planning and directing the hiring and training of new sales associates.
  • Setting discount rates and determining price schedules.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Tracked monthly sales to generate reports for business development planning.
  • Implemented CRM strategy to automate leads management.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Additional Information
  • Experienced in customer care, and looking to attain a position and put my knowledge and skills of customer care into practice by working in an excellent customer service center or company that is progressive in providing effective services and flawless character for the environment. I am looking for the chance to build more character and understand different fields for all. I also look forward to expanding my education further for a long term career in this field. I am a quick learner and I love working with customers to resolve problems and issues. Iā€™m very hard working and a passionate person and I believe in having a long term career. I can perform the work, and believe I would fit in great with your company. My office administration experience and work ethic background could be a strong asset for your team.

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Resume Overview

School Attended

  • Connally High School

Job Titles Held:

  • Administrative Clerk
  • Optometrist
  • Call Center Representative
  • Sales Manager

Degrees

  • High School Diploma

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