administrative clerk resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated Administrative Clerk with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Polite and attentive Clerk offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

  • Database Entry
  • Spreadsheet Development
  • Record Sorting and Filing
  • Multitasking and Prioritization
  • Materials Organization
  • Attention to Detail
  • Mail Sorting and Routing
  • Problem-Solving
  • Data Entry
  • Office Supply Management
  • Outgoing Mail Preparation
  • Service Oriented
  • Editing and Proofreading
  • Self-Motivated
  • Prioritization and Time Management
  • Billing and Invoicing
  • Basic Bookkeeping
  • Accounts Payable and Receivable
  • Bookkeeping Software
  • Inventory Assessment
  • Office Machine Operation
  • Event and Activity Planning
  • Information Processing
  • Government Forms
  • Process Monitoring
Administrative Clerk, 12/2018 - 02/2020
Chenega Corporation Morgantown, WV,
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
  • Completed work schedules, managed calendars and arranged appointments.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Completed and mailed contracts, invoices or checks.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Answered phone to take messages or redirect calls to colleagues.
  • Answered telephones, directed calls and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered messages and ran errands.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Developed organizational filing systems for confidential customer records and reports.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Inventoried and ordered materials, supplies and services.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Monitored logs and work records to track and manage reports, inventory and supplies.
  • Copied, sorted and filed records of office activities and business transactions.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Greeted and signed in visitors to facilitate front office operations.
Administrative Assistant, 02/2014 - 05/2016
Maryville Academy Berwyn, IL,
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Directed customer communication to appropriate department personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Residential Accountant Clerk , 06/2008 - 09/2013
Avera Health Spencer, IA,
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Prepared clear, concise and accurate financial reports and forms for use by departments and outside agencies.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Reconciled or entered report discrepancies found in financial records.
  • Matched orders with invoices and recorded required information.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Received and recorded cash, checks and transfers.
  • Prepared and processed payrolls.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Accessed financial information to answer questions and gather details about specific accounts.
Daycare Provider, 04/1993 - 06/2007
Own Business City, STATE,
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Conducted reading classes for children to build foundational knowledge.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Observed behavioral issues to alert parents or guardians.
  • Cared for 8 children ages 5 months to 12 years.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Enforced rules to teach good manners and maintain safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Read aloud and played alphabet games to encourage early literacy.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Recorded child behavior, food and medication information for supervisors.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Developed and implemented lesson plans and activities for children of various ages.
Education and Training
High School Diploma: , Expected in
Ecorse High School - Ecorse, MI,
Status -
: Early Childhood Education, Expected in
Schoolcraft College - Livonia, MI
Status -

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Resume Overview

School Attended

  • Ecorse High School
  • Schoolcraft College

Job Titles Held:

  • Administrative Clerk
  • Administrative Assistant
  • Residential Accountant Clerk
  • Daycare Provider


  • High School Diploma
  • Some College (No Degree)

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