Seeking a challenging position in a business environment where education and previous experience can be demonstrated to reach corporate goals in the area of Human Services.
Administrative Clerk, 01/2015 to CurrentErie County － Buffalo, New York
Promote community awareness and activism through participation in the We are Woman Warriors organization.
Write resolutions and proclamations for the legislators as needed.
Conduct research as needed.
Coordinate the interns for central staff of the legislature.
Complete all task as given by chief of staff and legislators as needed.
Board of Elections, 12/2014 to 01/2015Erie County － Buffalo, New York
Complete Add Update for current voters.
Register New Voters.
Complete various task as assigned.
Weekend Supervisor, 01/2016 to 09/2016Hope House － Buffalo, New York
Completed admission for 211 and Department of Social Services after hours for bed placement.
Supervise residents and CHW's to complete house chores.
Assist with transporting clients between cold blue housing sites.
Help clients complete housing searches as needed.
Helped clients with conflict resolution.
Supervised clients with interaction their children.
Assisted day shift Staff as needed with filing and completion of paperwork as requested.
Administrator, 09/2014 to 05/2015M PERETS Industries － Buffalo, New York
Manage accounts payable.
Manage accounts receivables.
Monitor tenant complaints.
Monitor tenant and owner repair request.
Schedule meetings for owner.
Schedule showing times for available houses.
Schedule inspections for agency and or section 8 as needed and or requested.
Process all tenant eviction paperwork.
Handle any inquiries as needed.
Provide department managers with updates on a weekly bases.
Sale Consultant, 09/2012 to 02/2014On Call LLC － Cincinnati, Ohio
Provide information to physicians to inform them about over the counter and prescription drugs to aide them in better assisting their patients.
I handled the Buffalo/Rochester region alone seeing up to 100 target offices.
I received, counted, and reported inventory.
Matt Urban Ctr Buffalo, New York.
Home Prevention case manager provides Homeless Prevention and Rapid Re-housing case management.
Conduct comprehensive client assessments by collecting appropriate data to develop a case plan.
Develop support systems to maintain self-sufficiency and family stabilization.
Monitor and verify services provided to clients.
Presented programs services and regulations in workshop setting.
Bus Driver, 02/2008 to 01/2010Laid Law Transportation － Buffalo, New York
Transported students to and from school and on field trips when asked.
Provided safety to the students and the Bus Aides at all times during each trip.
Informed the students on the bus of all the rules and regulations and safety tips used and needed to be adhered too while riding the bus.
Supervised the bus Aide and the students while maintaining a safe trip to and from the schools.
Reception Coordinator, 11/2007 to 02/2008Starline Inc － Grand Island, New York
Consistently represented the company via the telephone and in person in a professional manner.
Checked emails for employee's attendance, late arrivals, travel plans, and daily scheduled appointments.
Reserved conference room upon request.
Collated US and Canadian invoices.
Prepared jobs for filling.
Completed mail and faxing of invoices.
Accounting Clerk, 05/2007 to 10/2007Roswell Park Cancer － Buffalo, New York
Processed secondary billing for commercial insurance payments.
Demanded secondary billing for Medicaid payments in SMS.
Batched payments received from bank to be posted to clients' accounts.
Posted self-pay payments to clients' accounts.
Filed posted accounts and mailed bills to clients.
Processed address changes.
Senior Operations Assistant, 03/1997 to 08/2006HSBC Bank － Buffalo, New York
Applied and researched stop payments for On-line Account Manager customers.
Updated retrievals for Master Com and Visa Net.
Applied stop payments received via Hexagon.
Keyed DVE transfers.
Indexed documents for new and existing customers into image system.
Supplied customer service representatives with proper documents to process.
Education and Training
Master Certificate - Public Management Administration:May 2011Buffalo State College
Master of Science Degree:Human Services,December 2010Human Services
D'Youville Bachelor of Science Degree:Business Management,December 2005Villa Maria CollegeBusiness Management
Associate:Applied Science Business ManagementApplied Science Business Management
Roswell Park Cancer Institute/ Witness Project 10/2013 to Present
I speak to groups regarding breast and cervical cancer awareness
*I do outreach in the western new York area regarding breast cancer awareness
*I assist in health fairs to provide information to the community regarding breast and cervical cancer
Community Certified Tax Preparer for the Volunteer Income Tax Program
Tax Assistor 1/2006-4/2006
* Provided high-quality assistance to all customers
* Directly prepared customer's returns based on information provided
* Interviewed customer to determine if all income, deductions and allowable credits were claimed
* Prepared tax returns using electronic filing software
* Adhered to Title VI by not denying service to anyone based on race, color, sex, age, national origin, or disability
* Maintained confidentiality of customer information
Working with the community
Informing the community and or the underprivileged
of various information and or events
Master Certificate - Public Management Administration : May 2011 Master of Science Degree : Human Services , December 2010 D'Youville Bachelor of Science Degree : Business Management , December 2005 Associate : Applied Science Business Management
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