administrative clerk resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated Administrative Clerk with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Enthusiastic Administrative Clerk with 28 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.

Meticulous Administrative Support professional offering 28 years of clerical experience. Skilled in budget development and adherence with proficiency in managing employee expense reports and cost projections. Strong knowledge of several Software Operations and basic accounting functions.

Self-motivated Office Clerk with proven track record of managing administrative operations in the Trucking sector. Prioritize tasks, compile data for reports and perform several tasks at once with minimal oversight in busy office settings. Proficient with several Software Operations.

Flexible hard worker ready to learn and contribute to team success.

  • Spreadsheet development
  • Database entry
  • Scanning and copying
  • Document editing
  • Professional and mature
  • Computer skills
  • Team building
  • Friendly, positive attitude
  • Work ethic
  • Conflict resolution
Administrative Clerk, 09/2021 - Current
Hanger, Inc. Jacksonville, FL,
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Drafted documents for internal meetings.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Developed training initiatives and delivered instruction on logical database modeling for in-house staff and consultants.
  • Implemented tools to enhance business reporting capabilities and impact District Manager's decision making; initiated system to support success training process and dashboard to track district goals.
Receiving /Freight Associate, 02/2017 - Current
Home Depot City, STATE,
  • Created appropriate storage space within assigned areas, transporting and stacking received items safely.
  • Inspected and reported or repaired damaged cargo.
  • Entered shipment details into database.
  • Transported freights using forklifts, pallet jacks and reach trucks.
  • Scanned and documented freights and assigned appropriate marking labels with identifying information.
  • Assisted in training new warehouse employees.
Cashier/Camera & Video Manager, 05/1993 - 07/2008
Hy-Vee Food Store City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Small and Large Claim Processor, 08/1989 - 08/2004
Mutual Of Omaha Insurance Company City, STATE,
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Composed business correspondences for supervisors, managers and other professionals.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Modified, updated and processed existing policies and claims to reflect changes in beneficiary, amount of coverage and type of insurance.
  • Collaborated with fellow team members to manage large volume of claims.
  • Assisted new policyholders with processing claims.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
Education and Training
High School Diploma: , Expected in 05/1989
St Joseph High School - Omaha, NE,
Status -
: Veterinarian Assisting, Expected in
Penn Foster College - Scottsdale, AZ
Status -

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Resume Overview

School Attended

  • St Joseph High School
  • Penn Foster College

Job Titles Held:

  • Administrative Clerk
  • Receiving /Freight Associate
  • Cashier/Camera & Video Manager
  • Small and Large Claim Processor


  • High School Diploma
  • Some College (No Degree)

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