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administrative clerk resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated with strong communication skills and the capability to prioritize and organize tasks. I'm computer-literate and can adapt quickly to new software and programs. I bring strong written and verbal communication skills and proficiency in recordkeeping and writing.

Skills
  • Editing and Proofreading
  • Data Entry
  • Office Supply Management
  • Problem Solving
  • Multitasking and Prioritization
  • Microsoft Office
  • Record Sorting and Filing
  • Event and Activity Planning
Work History
02/2022 to Current Administrative Clerk Related Companies | Odessa, TX,
  • Answers multi-line phone system and transfers callers to appropriate departments or staff members.
  • Creates welcoming environment for tribal members by greeting and assisting, as well as quickly responding to inquiries and needs.
  • Communicates with tribal members via phone, email and in-person.
  • Enters data and updates tribal members contact information to keep records current.
  • Assist with senior citizen activities along with providing important information for upcoming events.
09/2021 to 02/2022 Assistant Manager First Financial Credit Union | Lakewood, CA,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Monitored security and handled incidents appropriately.
  • Assessed job applications and made hiring recommendations..
  • Achieved recognition for contribution to store success.
07/2021 to 09/2021 Front Desk Clerk Cracker Barrel Old Country Stores | Paducah, KY,
  • Greeted guests at front desk upon arrival, and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees and payments and maintained transaction security by verifying payment cards against identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Communicated with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Retrieved mail, packages and documents on behalf of guests..
  • Resolved service-related problems and documented actions in system.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
08/2017 to 10/2020 Girl Scout Troop Leader Girl Scouts Of The USA | City, STATE,
  • Participated in group activities, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
  • Planned activities for units and evaluated program quality.
  • Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
  • Delivered programming in line with organizational policy to members of newly-established troop until well-established and ready for independent operation.
  • Kept assigned troop volunteers abreast of pertinent information to keep leadership members up-to-date on emerging issues and developing practices.
  • Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Planned weekly activities for assigned group.
  • Transported and escorted program participants to and from activities and on field trips.
  • Coordinated and led troops and service unit activities for both small and large groups.
  • Planned and conducted community activities such as community service, Christmas in the Park, and placing flags for Veterans Day.
Education
Expected in 05/2002 to to High School Diploma | Wright City High School, Wright City, OK GPA:

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Resume Overview

School Attended

  • Wright City High School

Job Titles Held:

  • Administrative Clerk
  • Assistant Manager
  • Front Desk Clerk
  • Girl Scout Troop Leader

Degrees

  • High School Diploma

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