-15 years in military administration, customer service and office management.
-Experience with multiple types of software to include MS office Suite (Word, Excel, Access, Power Point and Outlook), Oracle, Imaging Professional, Adobe.
-Experienced in data entry, correspondence and files
-Expert interpersonal and communication skills. Able to handle customer complaints, subordinates and seniors in a highly professional manner.
-Confident, motivated, dedicated, self-starter. Accomplishing the task at hand in a timely, accurate and proficient manner is my primary goal.
Expert at problem solving. Can asses the problem, identify the deficiency, and create a solution.
-Awarded 3 Navy and Marine Corps Achievement Medals
-Assigned the billet of Administrative Chief for Third Marine Aircraft Wing while deployed to Iraq, outside of what would be expected of a person of my grade.
-Established a fully functioning administrative section for a company that had been newly established. Ordered servers, computers, office furniture, requested personnel from headquarters. Wrote standard operating procedures for the administrative section.
-Created a database for records tracking for 5,100 records.
-Wrote Marine Corps Policy for Performance Evaluation System that is in use today.
Supervise a staff of 23 administrative clerks for the Customer Service section of the consolidated Installation Personnel Administration Center for Camp Pendleton, CA. Oversee and ensure the accurate and timely data entry for pay entitlements, promotions, legal, awards and training for over 44, 000 Marines stationed aboard Camp Pendleton. Maintain and update company databases. Complete and route reports for higher headquarters. Train and educate employees on company policies and procedures. Team member for the Administrative Assist Team for Camp Pendleton, Ca., Inspecting administrative procedures for administrative sections aboard Camp Pendleton. Provide training to the Adjutants and administrative clerks at commands being inspected. Liaison for Senior Staff aboard Camp Pendleton for the Customer Service Center for the Installation Personnel Administrative Center, Camp Pendleton, Ca.
Administrative Chief for Manpower Management Support Branch at Headquarters Marine Corps Wrote policy for the Marine Corps Performance Evaluation system. Ensured that Evaluations written by Senior Officers were in Compliance with Marine Corps Orders. Acted as a liaison for Board members for promotions, assignments and service retention. Created Power Point presentations for training briefs, conferences and board member support. Traveled to locations across the United States giving briefs in regards to the Performance Evaluation system. Answered all calls and e-mails in regards to questions pertaining to the Performance Evaluation System for the entire Marine Corps. Supervised a staff of 7 administrators. In charge of ensuring documents were scanned with imaging software and included in official military files.
Wrote correspondence to officers, senior civilian supervisors in regards to the Marine Corps Performance Evaluation system.
Administrative Chief in support of 225 Marines of Military Police Company. Data entry for all pay, promotions, awards, training, legal for all 225 personnel of the company. Prepared all written correspondence for the company, to include, communications, motor transport, facilities maintenance, logistics support, and supply. In charge of all files and directives for the company to include, communications, motor transport, facilities maintenance, logistics support, and supply. Open, sort and route all incoming mail. Completed all required reports to higher headquarters. Maintained company databases. Prepare all outgoing mail. School trained Equal Opportunities Representative. Worked with the Community of Dayton Ohio as an Ambassador for the Marine Corps. Participated in events such as, Toys for Tots, VFW events, Funeral Honors, Marine for Life program.
Reviewed and ensured that employees were in receipt of accurate pay and entitlements for a company of 500 employees. Prepared correspondence for internal and external departments of the company. Inputted all data entries for 500 employees including pay, promotions, legal, awards, training. Maintained all command correspondence files. Provided customer service. Answered company e-mails and phones. Open, sort and route incoming mail and prepare outgoing mail. Maintain and update database systems Complete work schedules, manage calendars and arrange appointments. Responded to requests for information. Appointed administrative chief for the company while deployed to Iraq.
Data entry for 5000 employees, pay, promotions, legal, awards, training. Records clerk responsible for updating employees records. Customer Service clerk, answering requests for information and preparing required correspondence.
7 week course in military studies, leadership, counseling.
7 week course in leadership, correspondence, files, military justice, pay.
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