Administrative/Cash Office Associate Resume Example
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ADMINISTRATIVE/CASH OFFICE ASSOCIATE
Professional Summary
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.
Skills
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Work History
- Administrative/Cash Office Associate
- The Kitchen
- Chicago , IL
- May 2016 to Current
- Verified cash flow and electronic transactions from credit card system to balance registers.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Provided cash handling including sorting and counting coin and currency to make change for associates.
- Researched vendor invoices to verify proper payment for deliveries.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Researched and resolved account discrepancies.
- Head Cashier/Customer Service Associate
- Lowes Home Improvement
- City , STATE
- May 2016 to Current
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Resolved escalated customer disputes with special actions such as discounts.
- Assisted customers by answering questions and fulfilling requests.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Internship Student
- Landmark Eye Care
- City , STATE
- March 2016 to May 2016
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
- Upheld strict security procedures to maintain data confidentiality.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Proficient use and general understanding of electronic medical record as well as HIPAA rules and regulations for patient health information.
- Server
- Bob Evans
- City , STATE
- September 2014 to February 2016
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Education
- High School Diploma
- Bloomington High School North
- City, State
- June 2016
- General Studies/Business
- Ivy Tech Community College Of Indiana
- City
Additional Information
References available upon request.
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Resume Overview
School Attended
- Bloomington High School North
- Ivy Tech Community College Of Indiana
Job Titles Held:
- Administrative/Cash Office Associate
- Head Cashier/Customer Service Associate
- Internship Student
- Server
Degrees
- High School Diploma
General Studies/Business
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