Administrative Assistant (Volunteer) Resume Example

Collected, audited, analyzed, and maintained award statistics related to recruiting production to support the Army Recruiting Incentive Awards Program for 250 recruiters to:

• Determine award eligibility.
• Detect production trends and deviations.
• Ensure mission objectives, requirements are met.
• Requisition and prepare items for presentation, including engraving. Calculate percentages to compile monthly, quarterly, and annual reports and to determine top producers, top station, and top recruiting company.
• Maintained a tracking system utilizing MS Word and electronic mail to ensure meetings of deadlines were met.
• Develop annual incentive awards budget of 250,000 annually to support the battalion.

Accomplishments:

• Instrumental in creating new award categories.
• Independently accountable for 33% of monthly mission quotas.
• Supervised summer hire program students.
• Successfully initiated, developed and maintained questionnaires for new army recruiting personnel in order to expedite awards for promotions, and ensure all personnel is accounted for.
• Created innovative filing system and established new tracking procedures, and effectively ensured efficiency and timeliness.

• Gather, Examine, investigated, and classified pertinent data to determine solutions in order to process administrative, moral, and medical waivers for potential applicants to enlist in the U. S. Army.
• Analyze problems to identify significant factors to determine eligibility and applicability to the enlistment process, and determine solutions in accordance with Army regulations and directives.
• Contact and communicate with effectively with appropriate law enforcement, judicial agencies, and school officials to obtain pertinent data to verify submitted informations validity.
• Conduct timely investigative background checks, current moral and physical status and statement, and use judgment and knowledge of precedent decisions to make recommendations in accordance with established procedure.
• Operated and maintain various databases and software programs, such as, MS Word, Excel, Form Flow, graphics, scanners, and electronic mail (MS Outlook).

Accomplishments:

• Reorganized filing system reducing time spent filing over 80%.
• Developed and implemented a new standard of operation in in-processing and out processing procedures.
• Originated procedural questionnaire, and coordinated with other departmental heads to alleviate discrepancies in personnel assigned to Command, resulting in an accurate accounting of personnel.