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Administrative Assistant (Volunteer) Resume Example

Resume Score: 100%

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ADMINISTRATIVE ASSISTANT (VOLUNTEER)
Professional Summary

Results-oriented, creative and innovative thinker with goal setting abilities with 5+ years experience in the human resource field. Self-motivated with the ability to excel in a fast-paced environment; communicates effectively at all levels; mange competing priorities; and adapt readily to new challenges

Core Qualifications
  • Customer Communication & Liaison Affairs
  • Problem Solving & Conflict Resolution
  • Human Resources

  • Time Management ~ Deadline Sensitive
  • Develop Recommendations
  • Confidential Correspondence & Data
Experience
Administrative Assistant (Volunteer)
February 2008 to January 2016
Avondale Health Services - Decatur, GA

Interview incoming patients, prior to admission of care, in order to gather pertinent demographics, proof of insurance, and emergency information. Ensures completion of paperwork, sign-in and security procedures to ascertain procedures are followed. Explains policies to ensure clarity of rules, regulations, and responsibilities, prepares and distributes patient identification bands, and arranges for transportation to doctors appointments. Collect co-payments, answer phones, assisting family members, and conducting research for prior hospitalization records and account folders.


Accomplishments:

Successful in initiating a more efficient method of processing charts in the department to ensure accuracy of treatments and medications to each recipient.

Human Resource Assistant/Awards Analyst
November 2002 to June 2006
U. S. Army Recruiting Battalion, Atlanta - Smyrna, GA

Collected, audited, analyzed, and maintained award statistics related to recruiting production to support the Army Recruiting Incentive Awards Program for 250 recruiters to:

  • Determine award eligibility.
  • Detect production trends and deviations.
  • Ensure mission objectives, requirements are met.
  • Requisition and prepare items for presentation, including engraving. Calculate percentages to compile monthly, quarterly, and annual reports and to determine top producers, top station, and top recruiting company.
  • Maintained a tracking system utilizing MS Word and electronic mail to ensure meetings of deadlines were met.
  • Develop annual incentive awards budget of 250,000 annually to support the battalion.

Accomplishments:

  • Instrumental in creating new award categories.
  • Independently accountable for 33% of monthly mission quotas.
  • Supervised summer hire program students.
  • Successfully initiated, developed and maintained questionnaires for new army recruiting personnel in order to expedite awards for promotions, and ensure all personnel is accounted for.
  • Created innovative filing system and established new tracking procedures, and effectively ensured efficiency and timeliness.

Human Resources Assistant/Waivers Analyst
November 1999 to November 2002
U. S. Army Recruiting Battalion, Atlanta - Smryna, GA
  • Gather, Examine, investigated, and classified pertinent data to determine solutions in order to process administrative, moral, and medical waivers for potential applicants to enlist in the U. S. Army.
  • Analyze problems to identify significant factors to determine eligibility and applicability to the enlistment process, and determine solutions in accordance with Army regulations and directives.
  • Contact and communicate with effectively with appropriate law enforcement, judicial agencies, and school officials to obtain pertinent data to verify submitted informations validity.
  • Conduct timely investigative background checks, current moral and physical status and statement, and use judgment and knowledge of precedent decisions to make recommendations in accordance with established procedure.
  • Operated and maintain various databases and software programs, such as, MS Word, Excel, Form Flow, graphics, scanners, and electronic mail (MS Outlook).

Accomplishments:

  • Reorganized filing system reducing time spent filing over 80%.
  • Developed and implemented a new standard of operation in in-processing and out processing procedures.
  • Originated procedural questionnaire, and coordinated with other departmental heads to alleviate discrepancies in personnel assigned to Command, resulting in an accurate accounting of personnel.

Education
Master of Business Administration : Human Resource Management, 2014American InterContinental University - Schaumburg, IL, USA

Human Resource Strategies, Employment Law, Business Research for Decision Making, Strategic Management, Global Financial Management, and Managerial Approach to Marketing.

BBA : Healthcare Management, 2012American InterContinental University - Schaumburg, IL, USA

Managerial Accounting, Financial Management, Compensation and Benefit, Management Information Systems, Quantitative Methods and Analysis, Business Law, Business Research for Decision Making, and Human Resources Strategies.

Schaumburg
Awards

Earned Top Civilian Staff for Outstanding Performance for the 1st quarter 2000, 2001, 2002 and 2003.

Sited for an Honorable Mention Award from U. S. Army Recruiting Command (USAREC), 2000.

Skills
  • Event planner
  • Office Management & Business Logistics
  • Accounting / Record keeping
  • Conduct & Monitor Daily Operations
  • Benefits / Compensation Analysis
  • Skilled Interviewer
  • Research, Tracking and Compilation of Quarterly and Annual Reports
  • Experienced Liaison
  • Maintain Customer Relations
  • Final Case Reviewer
  • Schedule Training Sessions
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Avondale Health Services
  • U. S. Army Recruiting Battalion, Atlanta

School Attended

  • American InterContinental University

Job Titles Held:

  • Administrative Assistant (Volunteer)
  • Human Resource Assistant/Awards Analyst
  • Human Resources Assistant/Waivers Analyst

Degrees

  • Master of Business Administration : Human Resource Management , 2014
    BBA : Healthcare Management , 2012

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