Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Christian Professional with experience managing a full spectrum of human resources and office administration functions seeks a position, which will challenge acquired knowledge, skills, and abilities.

  • Human resource laws knowledge
  • Labor relations
  • Payroll
  • Workers' compensation knowledge
  • Administrative support specialist
  • Meticulous attention to detail
  • Works well under pressure
  • Strong problem solver
2014 to Current
Administrative Assistant to V.P. of Administration Ashford University San Diego, CA,

Assist the Vice President of administration in managing the following areas: property and casualty (liability, property and vehicle coverage)

IRS/tax exempt status, by-Laws, articles of incorporation, vehicle titles, tags (the ABCH fleet), maintains record for all and processes to assure coverage, vendor contracts, technology and telephonic coordination, communications related to Facebook, Twitter, other social media, facility management (primarily Birmingham office), Internal communications, personnel policies, annual report, crisis communication plan, wellness initiatives

Scheduled Board of Directors meetings and assisted with meeting materials, agendas and minutes.

Conducted MVR checks for potential employees or volunteers

Served as back up totHR in their absence (payroll, benefits)

Assisted in setting up events for promotion of ABCH

Reviewed monthly ministry staff credit card statements

Reviewed monthly ministry payroll reports

Camp of Champions, coordination, registration, room assignments, etc.

08/2009 to 11/2011
Office Coordinator Christian Care Communities Bowling Green, KY,

Maintained customers’ records and policy renewals

Reviewed and resolved customer complaints within stipulated time period.

Conducted market surveys for gathering information about customers’ choice and preferences of insurance products and ongoing market trends in the insurance industry.

Management of daily office operations and functions.

Intake, review, and processing of new insurance applications.

Collaborates with agency owner in agent recruitment and training coordination.

Processing of all agent commission and sales reports.

Responsible for physical/technical controls with the office environment to comply with company policies, privacy and labor law guidelines.

Responsible for inventory of office supplies, equipment, and marketing materials

10/2006 to 07/2009
Office Manager / EEO Officer Risk Strategies Company Walnut Creek, CA,

Administrative Responsibilities:

EEO Documentation, DBE Certifications, Safety Compliance

Pay Estimate preparation and submittal

Data entry of sub payments - FDOT BIZWEB system monthly

Invoicing and Accounts payable, Inspections compliance

Purchasing/Vendor agent, SSOCOF Ticket entry

Human Resources-Responsibilities:

New hire packages and orientation, Background and drug/alcohol screening

Pre-employment Physicals, OSHA compliance, Safety Training

Injury/accident reporting, Job-site bulletins, Time Sheets and payroll

09/2003 to 06/2006
Human Resources / Payroll Manager F.R. Aleman & Associates City, STATE,

Manage a broad range of HR functions including payroll administration (100 +employees)

HR information system & employee database administration

Employee manual review & maintenance (as needed)

Coordination of company-wide recruitment efforts

Preparation of offer letters & new hire packages

Professional & non-professional candidate interview

Coordination of company required background investigation

New hire orientation & training

Benefits administration & provider coordination

SEP retirement plan program enrollment & maintenance

Annual renewal of company's general & professional liability insurance policies

Complete oversight & preparation/maintenance of Bi-weekly payroll

Company liaison for all unemployment related issues (mediation, arbitration, hearings, etc.)

General employee counseling with regards to employee/management disputes, state & federal labor guidelines, professional/workplace ethics, performance improvement plans, & disciplinary issues

Bookkeeper for Y&Y Properties (owned by F.R. Aleman & Associates)

Managed all accounting for Y&Y Properties with QuickBooks

Accounts payable, receivable, payroll

Monthly and yearly reconcile of accounts

Preparation of year end reports for accountant

2000 to 09/2003
Administrative Assistant Brickell Bay Club Condominium Association City, STATE,

Assist with numerous property management, accounting, & HR functions

(452 residential tenants, 10 commercial tenants, & 40+ employees)

General property management office functions

Assist in company's contractual services & contract management

Assist with general accounts payables & receivables

Bank account reconciliation

General insurance policy maintenance and renewals

New tenant application process implementation

Background investigation coordination

Lease agreement renewals & modifications

New employee package preparation & update

Tenant & employee database maintenance

Assistant benefits administrator

General payroll preparation, review, & transmittal to payroll service firm

09/1995 to 06/1999
Teller / Client Retention Nations Bank City, STATE,

Entrusted with a broad range of banking & financial recommendation functions

Daily communication with domestic banking customers to provide account information

Performed general financial teller transactions

New account sales, creation, input, & maintenance

Loan account needs analysis, recommendation, & sales

Client retention & dispute resolution

Received three sales awards for new account & loan sales.

Expected in 1995
High School Diploma:
Miami Lakes Technical School - Miami Lakes, FL
Expected in
- ,

The Employment Law Certificate of Completion

Human Resources and the Law Certificate of Completion

Payroll Management Certificate

Benefits and Rewards Certificate of Completion – Azusa Pacific University

State of Alabama Notary of Public


SHRM - Member

Birmingham SHRM - Member

Christian Leadership Alliance - Member

Community Involvement

Gospel Light Baptist Church

Helena, AL

Church involvement includes teaching pre-school, nursery, Kings Kids, and a Choir member

Evangel Christian School

Alabaster, AL

Homeschooling Mom and actively involved in the schools sports program


Microsoft Office Suite, Adobe, HRIS, FileMaker, e-mail, social networking

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School Attended

  • Miami Lakes Technical School

Job Titles Held:

  • Administrative Assistant to V.P. of Administration
  • Office Coordinator
  • Office Manager / EEO Officer
  • Human Resources / Payroll Manager
  • Administrative Assistant
  • Teller / Client Retention


  • High School Diploma

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