administrative assistant to v p of administration resume example

Maintained customers’ records and policy renewals

Reviewed and resolved customer complaints within stipulated time period.

Conducted market surveys for gathering information about customers’ choice and preferences of insurance products and ongoing market trends in the insurance industry.

Management of daily office operations and functions.

Intake, review, and processing of new insurance applications.

Collaborates with agency owner in agent recruitment and training coordination.

Processing of all agent commission and sales reports.

Responsible for physical/technical controls with the office environment to comply with company policies, privacy and labor law guidelines.

Responsible for inventory of office supplies, equipment, and marketing materials

Administrative Responsibilities:

EEO Documentation, DBE Certifications, Safety Compliance

Pay Estimate preparation and submittal

Data entry of sub payments - FDOT BIZWEB system monthly

Invoicing and Accounts payable, Inspections compliance

Purchasing/Vendor agent, SSOCOF Ticket entry

Human Resources-Responsibilities:

New hire packages and orientation, Background and drug/alcohol screening

Pre-employment Physicals, OSHA compliance, Safety Training

Injury/accident reporting, Job-site bulletins, Time Sheets and payroll

Manage a broad range of HR functions including payroll administration (100 +employees)

HR information system & employee database administration

Employee manual review & maintenance (as needed)

Coordination of company-wide recruitment efforts

Preparation of offer letters & new hire packages

Professional & non-professional candidate interview

Coordination of company required background investigation

New hire orientation & training

Benefits administration & provider coordination

SEP retirement plan program enrollment & maintenance

Annual renewal of company's general & professional liability insurance policies

Complete oversight & preparation/maintenance of Bi-weekly payroll

Company liaison for all unemployment related issues (mediation, arbitration, hearings, etc.)

General employee counseling with regards to employee/management disputes, state & federal labor guidelines, professional/workplace ethics, performance improvement plans, & disciplinary issues

Bookkeeper for Y&Y Properties (owned by F.R. Aleman & Associates)

Managed all accounting for Y&Y Properties with QuickBooks

Accounts payable, receivable, payroll

Monthly and yearly reconcile of accounts

Preparation of year end reports for accountant

Assist with numerous property management, accounting, & HR functions

(452 residential tenants, 10 commercial tenants, & 40+ employees)

General property management office functions

Assist in company's contractual services & contract management

Assist with general accounts payables & receivables

Bank account reconciliation

General insurance policy maintenance and renewals

New tenant application process implementation

Background investigation coordination

Lease agreement renewals & modifications

New employee package preparation & update

Tenant & employee database maintenance

Assistant benefits administrator

General payroll preparation, review, & transmittal to payroll service firm

Entrusted with a broad range of banking & financial recommendation functions

Daily communication with domestic banking customers to provide account information

Performed general financial teller transactions

New account sales, creation, input, & maintenance

Loan account needs analysis, recommendation, & sales

Client retention & dispute resolution

Received three sales awards for new account & loan sales.