Administrative Assistant To The Vice President Resume Example Redstone Highlands

ADMINISTRATIVE ASSISTANT TO THE VICE PRESIDENT

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills

Scheduling
Scheduling and calendar management
Business correspondence
Recordkeeping
Filing and data archiving
Customer and client relations
Documentation and control
Multi-line phone proficiency
Assisting the VP of Redstone@Home in all aspects of business where needed.

Payroll and budgeting
AP/AR proficiency
Records management
Customer relations and communications
Business administration
Office administration
Administrative support
Fax Handling including incoming/outgoing, and attaching all documents to the patient file in the EMR system

Work History

Administrative Assistant to the Vice President , 09/2019 to Current
Redstone Highlands – Greensburg, PA

Answered multi-line phone system and transferred callers to appropriate department or staff member if necessary.
Received and routed business correspondence to correct departments and staff members.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming mail.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained clean reception area to promote positive, professional environment.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Supported Payroll process
Supported AP process
Assisted in differernt departments when necessary
Communicated client concerns to Home Health, Home Care, and Hospice departments.
Assisted in credentialing processes.

State Farm Team Member, 04/2018 to 09/2019
Sarah Crispin-Thomas State Farm – Latrobe, PA

Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
Sold auto, home, and life insurance products to individuals and using consultative selling techniques.
Upsold additional products and services after identifying customer needs and requirements.
Maintained high standards of customer service by building relationships with clients.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Responded to customer calls immediately to swiftly resolve issues and answer questions.
Obtained underwriting approval by completing application for coverage.

Director of Dietary, 12/2015 to 01/2018
Woodhaven Care Center – Monroevlle, PA

Recruited top-notch employees for Dietary Aide and Cook Supervisor positions.
Purchased food and cultivated strong vendor relationships.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Limited portion sizes and used garnishes to control food costs.
Orchestrated positive customer experiences at all stages by overseeing every area of the Dietary operations.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in food waste reduction.
Managed employees throughout preparation and service of 3 meals per day.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maximized quality assurance by completing frequent checks of line.
Coordinated and organized all inventory.
Hired and managed all kitchen staff.
Set schedules for 17 staff by planning and designating shifts and hours.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Met with residents on a monthly basis to adress all concerns and had them pick a monthly meal.
Involved in Employee Appreciation committee.
Met with and discussed all diet preferances and restrictions with all new residents.
Filled in for the Diet Tech in her absence.
Maintained all kitchen logs for the Department of Health inspections.

Cook Supervisor, 12/2009 to 12/2015
St. Anne Home – Greensburg , PA

Cooked meals according to administrative policies, health code regulations and food service standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Updated daily logs.
Prepared and served 3 nutritious meals each day along with theraputic diets and assisted living.
Saved money by implementing cost-saving initiatives that addressed long-standing problems with the produce order.
Handled calls to address customer inquiries and concerns.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.

Education

Associate of Arts: Culinary Arts, 04/2015
Westmoreland County Community College - Youngwood, PA

Elected Captain of Baron H. Galand Knowledge Bowl
Obtained Sous Chef Certification
Obtained CDM Certification
Obtained ServSafe Certification
Obtained Proctor/Instructor of ServSafe

No Degree: Cert - Medical Front Office And AdministrationMedCerts - Online

Resume Overview

Companies Worked For:

Redstone Highlands
Sarah Crispin-Thomas State Farm
Woodhaven Care Center
St. Anne Home

School Attended

Westmoreland County Community College
MedCerts

Job Titles Held:

Administrative Assistant to the Vice President
State Farm Team Member
Director of Dietary
Cook Supervisor

Degrees

Associate of Arts : Culinary Arts , 04/2015
No Degree : Cert - Medical Front Office And Administration

Administrative Assistant to the Vice President Resume Example

Resume Score: 80%

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