Administrative Assistant To The Svp Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for executive professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

  • Office administration
  • Business operations management
  • Customer service orientation
  • Invoicing and billing
  • Word proficiency
  • Excel proficiency
  • Human resource knowledge
  • Microsoft Office
  • QuickBooks
  • Inventory systems
  • Meeting planning
  • Transmitting files
  • Travel administration
  • PC proficient
  • Managing office supplies
  • AR/AP
  • Records management systems
  • Check processing
  • Excel spreadsheets
  • Sensitive material handling
  • Appointment scheduling
  • Administrative support
Administrative Assistant to the SVP, 05/2019 to 05/2020
Premier Senior Living Central, NC,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Tracked expenses and documented records using Global forms.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Created PowerPoint presentations used for business development.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Created agendas, took minutes and prepared documents for meetings.
  • Scheduled appointments for management teams and maintained updated calendar using Microsoft Outlook and Teams.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Organized personal and professional calendars.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Responsible for confidential and time sensitive material.
  • Submit and reconcile expense reports.
  • Contribute to team effort by accomplishing relate results as needed.
  • Resolve administrative problems.
Business Office Manager, 08/2005 to 01/2019
Premier Senior Living Decatur, GA,
  • Automated office operations, as well as managed client correspondence, record tracking and data communications.
  • Managed daily office operations and equipment maintenance.
  • Ensured accuracy of information when processing incoming and outgoing checks and wire transfers.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments for entire management team.
  • Returned all emails and calls within 24 hours of receipt.
  • Used Quick-books and Intuit for invoicing and other bookkeeping activities.
  • Processed financial documents including contracts, expense reports and invoices. 
  • Maintained all office files, both electronic and hard copies.
  • Handled all contracts directly with Miami Dade County.
  • Managed all payroll.
  • Accounts payable & receivable.
  • Answered phones and performed clerical office functions.
  • Supported CEO in managing operational workflow.
Business Office Manager, 02/2001 to 05/2005
  • Called in prescription refills for patients.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Assisted with referrals and prepared medical records for patients.
  • Prepared patients’ medical charts and ensured patient filled out paperwork accurately and in full.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution. 
  • Collected deductibles, balances and copay from patients.
  • Registered patients and scheduled appointments.
  • Collected information, verified insurance and collected co-payments for 5 to 10 patients each day.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Supported CEO in managing operational workflow.
Education and Training
GED: , Expected in 2006
Robert Morgan Educational Center and Technical College - Miami, FL
Associate of Arts: Business Administration and Management, Expected in 2020
Keiser University - Fort Lauderdale, FL
  • Certification in Public Notary

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Resume Overview

School Attended
  • Robert Morgan Educational Center and Technical College
  • Keiser University
Job Titles Held:
  • Administrative Assistant to the SVP
  • Business Office Manager
  • Business Office Manager
  • GED
  • Associate of Arts