Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated and focused assistant who excels at prioritizing, and completing multiple tasks simultaneously. Specialize in administrative support in diverse office settings. Committed to delivering high quality results with minimal supervision. Energetic, organized and professional.

  • Microsoft Office proficiency
  • Business writing
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Self-motivated
01/2013 to Current Administrative Assistant to the President & CEO Apple Inc. | Chestnut Hill, MA,
  • Contribute to and participate in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with corrective /improvement activities, membership on CQI teams; consistent adherence to established performance standards and: adherence to the specific rules and regulations of the BronxCare Health System's Safety & Security Policies, Risk Management, Incident and Occurrence Reporting, Infection Control Policies and Procedures; Patient and Customer Service
  • Assist President & CEO with daily operations and special projects of the Executive Office, provide general office and administrative support to the President & CEO, including scheduling, correspondence, administrative coordination, and prioritizing to meet deadlines
  • Attend monthly Board Meetings with President & CEO
  • Coordinate project/meeting materials, conduct research using various media sources to obtain relevant data including managing physical and digital files, monitoring spreadsheets and updating reports
  • Compose and type meeting minutes, notices, agendas and other related materials for the Board and Executive Committee meetings. Arrange conference calls, document participant details, prepare digital audio recordings to transcribe meeting minutes accurately
  • Take follow up action when needed, assess and prioritize various issues that require the President's attention
  • Effectively manage the calendar for the President & CEO
  • Coordinate and facilitate Board members, senior management, staff and individual meetings for the President
  • Screen, prioritize, and respond to daily telephone inquiries, mail, faxes and e-mails directed to the Executive Office in an appropriate and timely manner and handle them effectively
  • Ensure accuracy and reduce discrepancies by verifying data while processing incoming and outgoing checks for special events, prepare purchase requisitions and check requests
  • Create and maintain spreadsheets, develop administrative and logistical reports
  • Communicate with vendors to place and receive orders, request and monitor maintenance services and delivery instructions
  • Develop and maintain an effective filing and follow-up system
10/2009 to 12/2012 Executive Assistant Apple Inc. | Cincinnati, OH,
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Coordinated customer-facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Obtained signatures for important financial and legal documents.
03/2007 to 11/2007 Executive Assistant Grubb & Ellis | City, STATE,
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Revised and maintained master calendar for client appointments.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Originated invoices, reports and proposals using QuickBooks.
  • Supported marketing and advertising efforts by creating marketing materials such as email blasts and presentations.
  • Oversaw executive schedules for team of 5 including the Vice Chairman of Transaction Services.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Arranged appropriate travel, agendas, necessary contacts and other information for executive travel.
08/2002 to 11/2006 Executive Assistant Mortgage Brokerage Time Equities Inc. | City, STATE,
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Automated office operations, managed client correspondence and tracked records.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Strengthened product branding initiatives and coordinated effective marketing tools.
  • Increased customer base and market share by promoting product through diverse channels.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Obtained signatures for important financial and legal documents.
  • Delivered optimal administrative, customer service and office operations support.
02/2000 to 07/2002 Field Office Secretary Cauldwell Wingate | City, STATE,
  • Provided administrative support to six project managers and two account executives.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
Education and Training
Expected in 08/2004 Certificate | Real Estate Sales Person License Herbert H. Lehman College, The Bronx, NY, GPA:

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  • Herbert H. Lehman College

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