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administrative assistant to the police chief records clerk resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Approachable, dedicated and hard-working individual looking to apply 20 years of municipal government financial experience at the Village of North Riverside to help the team of the Illinois Municipal Retirement Fund improve their accounting techniques in the role of Sr. Accountant.

Skills
  • Recordkeeping skills
  • Analytical and Critical Thinking
  • Self-Motivated
  • Dependable and Responsible
  • Attention to Detail
  • Good Telephone Etiquette
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Active Listening
  • Prioritizing and Planning
  • Microsoft Office
  • Benefits Administration
Work History
01/2020 to Current Administrative Assistant to the Police Chief/Records Clerk Fairview Health Services | Stillwater, MN,
  • Verifies daily deposits, rectifies discrepancies and processes end-of-day paperwork using BS&A software.
  • Applies proper general ledger codes to invoices to be processed for payment.
  • Manages and responds to records requests and inquiries from law enforcement agencies.
  • Collaborates with law enforcement investigators and court officials to determine evidence requirements for court hearings and deliver in timely manner.
  • Accurately handles data entry of parking, compliance and moving violations.
  • Preserves customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintains court dockets and updated disposition of cases after court hearings and trials.
  • Answers inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Responds to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processes payments for fines and fees, maintained accurate drawers, and issued receipts.
  • Assists Village Adjudicator during three adjudication hearings per month.
  • Collects Adjudication hearing fines and recorded amounts collected in MCSI software.
01/2002 to Current Administrative Assistant to the Mayor/Finance Clerk Wintrust Financial Corp. | Vancouver, CA,
  • Drafted and uploaded general ledger journal entries into accounting software systems.
  • Tracked and documented employee sick, vacation and personal time.
  • Reconciled all Village's bank accounts and reported figures in general ledger each month.
  • Provided exceptional service to customers requiring assistance.
  • Typed and submitted correspondence, memos, and emails for Mayor and Village Administrator.
  • Managed office inventory and ordered new supplies when items were running low.
  • Completed bi-weekly payroll for Village of North Riverside employees.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Pitched in to assist Mayor and Village Administrator with special projects and additional tasks.
  • Provided office support to Liquor License Commissioner and prepared annual liquor license renewals.
  • Prepared logical and accessible reports for annual financial audit.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Answered employee inquiries regarding health insurance and employee benefits.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.
  • Processed wage garnishments and child support.
  • Prepared wage information for annual publication of Treasurer's Report.
  • Executed wire transfers, stop payments and account transfers.
04/1999 to 04/2002 Licensed Psychotherapist Pathways Counseling Services, Ltd. | City, STATE,
  • Maintained and updated patient records, changes in service plans, and treatment reports.
  • Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
  • Guided group therapy for clients with focus on self-advocacy, self-healing and empowerment.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Documented patient information, treatment plans and patient responses in confidential files.
  • Managed private practice.
02/1993 to 01/2002 Teller Supervisor BMO Harris Bank | City, STATE,
  • Examined tellers' reports of daily transactions for accuracy.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Researched and resolved customer issues on personal savings, checking and line of credit accounts.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Received loan and utility payments, sending funds to correct destinations.
Education
Expected in to to Master of Arts | Psychology Roosevelt University, Chicago, IL GPA:
Expected in to to Bachelor of Arts | University of Illinois At Chicago, Chicago, IL GPA:

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Resume Overview

School Attended

  • Roosevelt University
  • University of Illinois At Chicago

Job Titles Held:

  • Administrative Assistant to the Police Chief/Records Clerk
  • Administrative Assistant to the Mayor/Finance Clerk
  • Licensed Psychotherapist
  • Teller Supervisor

Degrees

  • Master of Arts
  • Bachelor of Arts

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