administrative assistant to the owner resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Enterprising Assistant with over 10 years of experience supporting busy company owners and leadership. Proficient in assisting with both business and personal requirements to promote efficiency. Highly-organized with talent for multitasking using superior time management and decision-making abilities.
Skills
Time management
Strong problem solver
Schedule and calendar management
Conference Calls
Meeting planning
Organizational System
Business correspondence
Contract development and management
Data Entry
Travel Arrangements
Customer retention
Experience
Administrative Assistant to the Owner, 01/2019 to 01/2020 Upequity – Austin, TX,
Assisted production and distribution of memos, email updates and other forms of communication.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Arranged domestic and international travel, hotel and transportation needs for staff.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Resolved issues quickly through meticulous research and quick decision making.
Kept up-to-date on all regulatory changes affecting business operations.
Developed and directed activities of team, implementing culture of excellence by modeling expected behavior of Administrative Assistant
Loan Officer, 05/2002 to 12/2018 Windermere Real Estate – Fort Collins, CO,
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Met with applicants to obtain information for loan applications and answer questions about processes.
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
Performed daily maintenance of loan applicant database.
Researched insurance information and flood certificates.
Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Prioritized and organized tasks to efficiently accomplish service goals.
Loan Set-up Specialist, 03/2017 to 12/2017 Homebridge Financial Services – City, STATE,
Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
Performed daily maintenance of loan applicant in set-up.
Order Preliminary title reports, escrow instructions, title fees.
Run reverse checkups on loan applicants.
Order 4506-T from Internal Revenue Service.
Complete all set-up tasks in Encompass to complete the milestones.
Served as liaison between certain departments to implement new improvement plans and changes.
Realtor, 03/2002 to 03/2016 Realty ONE Group Inc. – City, STATE,
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Developed extensive professional network with real estate investors.
Advised prospective clients on current market activities..
Represented buyers and sellers in major real estate transactions.
Assisted homeowners with relocation and moving services after sale of each home.
Monitored fulfillment of purchase contract terms.
Generated lists for potential property buyers, compatible with budgets and needs.
Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
Real Estate Assistant/Assistant Manager, 11/2001 to 12/2009 Cesar & Associates Realty ONE Group Inc. – City, STATE,
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Restocked office and break room supplies to maximize team productivity.
Managed household inventory and maintenance schedules.
Screened telephone calls and inquiries and directed as appropriate.
Traveled with manager to take notes
Organized personal and professional calendars, including reminders for upcoming meetings and events.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Devised and maintained office systems to efficiently deal with paper flow.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Maintained ongoing system for development, recruitment, recognition and retention of Realtors.
Planned and prepared workflow schedules, delegating tasks for 5-member team.
Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
Maintained database of prospective customers.
Scheduled home viewings with potential buyers.
Planned and coordinated open house events.
Managed real estate transactions from initiation to closing.
Promoted sales through advertising, open houses and Multiple Listing Services.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Education and Training
Realtor: Real Estate, Expected in 02/2001 to Southern NV School Of Real Estate - LAs Vegas, NV, GPA:
High School Diploma: , Expected in 06/1996 to Cimarron Memorial High School - Las Vegas, NV GPA:
3.7 GPA
Who's Who among American High school Students Recipient.
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