Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
COMPUTER SKILLS
Computer proficient performer with expertise in Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook);
Datatel Colleague
Blackboard
Web content author
Social Media: Facebook, Blogging, Twitter
Accomplishments
Nominated for Professional Female Staff Member of the Year 2013-14Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees. and 2014-15, Ashland University
Coordinator and committee member for annual Recognition Banquet
Office of Residence Life, Ashland University
Galion Community Hospital Auxiliary member and past president
Past Organizational Advisor for Galion YMCA 4-H Teen Leaders
Founder and past Chairperson/Statutory Agent of the of the Friends Crawford County Board of Developmental Disabilities
Coordinator for programs at the Galion YMCA and Galion Free Methodist Church including Girls World, Teen World, Mr. & Ms. Etiquette (elementary age), YMCA Certified Babysitter Course, Fit with Faith, and facilitator for various women's Bible studies
Data Organization
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Training
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Scheduling
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Calendaring
Planned all meetings and travel for CEO.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
Devised a successful recruiting plan for new call centers, which resulted in [Number] new employees in [Number]-months.
Experience
07/2010 to Current
Administrative Assistant to the Offices of Residence Life, Diversity, and Student ConductLegends – Oklahoma City, OK,
401 College Avenue, Ashland, OH 44805 August 2010 - present *
Provide quality customer service to students, families and staff; serve as a resource and referral agent.
Ensure confidentiality at all times.
Process and record all budget transactions for offices of Residence Life, Diversity and Student Conduct; maintain records for all purchase orders, departmental purchase orders, credit card transactions and check requests. Provide monthly budget updates to directors.
Coordinate schedules and appointments for Directors and Housing Coordinator; organize relevant meetings.
Serve as key communication person for staff and departmental endeavors; provide pertinent correspondence through various written, oral, and electronic means of information exchange.
Web page author (Drupal).
Assist in the selection, training, supervision, and evaluation of student employees; facilitate completion of all documentation related to student employment procedures (timesheets, tax forms, contracts, etc.).
Work with Housing Coordinator and pertinent residential staff to facilitate housing changes. Assist Housing Coordinator with organizing and updating office and student files.
Assist with recruitment and selection processes for both paraprofessional and professional staff (i.e. office intern, resident assistants, residence directors, etc.).
Open, date, and distribute mail for the Offices of Residence Life, Diversity, and Student Conduct.
Collect process and record all student conduct fines and service hours.
Serve as secretary for the Diversity Committee.
Develop and maintain a tickler calendar related to administrative duties and responsibilities.
Prepare conference packages which include conference registration(s), hotel accommodations, travel advance, and expense reports.
Maintain and update professional memberships for departmental personnel.
Coordinator for early arrival and break housing residents.
Assist with on-going departmental activities including: staff selection, housing assignments, summer housing, break housing, spring lottery, and various training and in-service projects.
Serve on various Residence Life Committees.
Inventory and maintain pertinent office supplies, equipment, and resource materials.
05/2007 to 07/2010
Office AssistantOhio State University Extension - Crawford County – City, STATE,
Webpage developer and trainer. Proficient in, PLONE, FrontPage and DreamWeaver.
Assistant to the Agriculture Agent, and 4-H Educator.
Data Base Entry.
Execute word processing projects including large scale mailings, correspondence, and newsletters.
First line liaison, front office receptionist duties.
Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Received and screened a high volume of internal and external communications, including email and mail.Received and distributed faxes and mail in a timely manner.
08/2006 to 06/2007
Special Needs Administrative AssistantTRECA Digital Academy – City, STATE,
Administrative Assistant to the Special Needs Coordinator, Assistant Coordinator and Psychologist.
Review, record and document EMIS, MFE & IEP into database (Roy Gordon).
Direct correspondence via telephone, email and postal service with numerous school districts, including full and partial partners of TRECA Digital Academy.
Assist incoming calls regarding special needs.
05/1999 to 08/2006
DD, Administrative AssistantCrawford County Board – City, STATE,
Administrative Assistant to the Superintendent.
Responsible for all correspondence and calendar of Superintendent.
Preparation and distribution of administration agendas, minutes, and reports.
Crawford County Board of DD Board Clerk; preparation of board meeting agendas, recording of minutes, responsible for correspondence and scheduling of in-services for board members.
Accreditation Liaison for the Crawford County Board of DD
Member of various committees including, but not limited to: Grant Writing, Levy, Disability Awareness, Fairway School 50th Anniversary Celebration, and Strategic Planning.
Founder, board member and Statutory Agent of the Friends of the Crawford County Board of DD.
Editor and publisher of the Crawford County Board of MRDD quarterly newsletter, Horizons.
Maintained Policy and Procedures Manual.
Education
Expected in
Associate of Science: Healthcare Administration California Coast University - Santa Ana, CA GPA: Associate of Science in Healthcare Administration California Coast University, Santa Ana, CA
Expected in
Certificate: Marion Technical College - Marion, OH GPA: Multi-Health Care/Phlebotomy Certificate Marion Technical College, Marion, OH
Expected in
Certification: Business Writing Skills The Ohio State University - Columbus, OH GPA: The Ohio State University, Columbus, OH Zocklein & Associates Beginning, Intermediate & Advanced Grant Writing Certification Business Writing Skills - Skillpath Seminar The Professional Business Women's Conference - Skillpath Seminar
Certifications
Phlebotomy Certificate Grant Writing Certificate Zocklein & Associates Beginning, Intermediate & Advanced Grant Writing Certification
Professional Affiliations
of various committees including, but not limited to: Grant Writing, Levy, Disability Awareness, Fairway School 50th Anniversary Celebration, and Strategic Planning
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Length
Personalization
Target Job
Resume Overview
School Attended
California Coast University
Marion Technical College
The Ohio State University
Job Titles Held:
Administrative Assistant to the Offices of Residence Life, Diversity, and Student Conduct
