Responsible possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Results-driven with track record of excelling in fast-paced office environments. Strong client relations skills and to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.
Capable experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems.
Enthusiastic Support Technician ready to leverage years of experience in Enthusiastic about training users and resolving problems to maximize team productivity.
- Document retrieval
- Check processing
- Detailed meeting
- Memo preparation
- Cash deposit preparation
- Inventory systems
- Records management systems
- Transporting files
- Timeline Planning and Management
- Excel spreadsheets
- Back office operations
- Dedicated team player
- Scheduling and calendar management
- Multitasking and prioritization
- Administrative operations
- Medical terminology
- Credit checks
- administer training modules
- Merchandising
- Customer relations
- Data entry
- Possess Guard Card (Current)
- Completed professional development in [Subject]
Austin, TX, 11/2019 - 12/2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Maintained inventory in supply closet to prevent shortages.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Conducted and initialized background checks for potential employees.
City, STATE, 05/2019 - 12/2021
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Resolved variety of technical problems, from [Type] to [Type], using troubleshooting to diagnose and restore.
- Provided [Equipment] user training.
- Installed software updates and vulnerability patches on servers to prevent possible threats from penetrating networks.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
City, STATE, 03/2019 - 02/2021
- Wrote detailed reports regarding daily security activities and notable incidents.
- Documented all security-related situations and submitted in-depth reports to superiors.
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored security cameras and fire, building and alarm systems.
- Immediately reported safety hazards for remediation response.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Collaborated with local law enforcement agencies to support criminal investigations.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
Resume Overview
School Attended
- Lompoc Adult School
- Golden State Schools
- Lompoc Adult School ROP
Job Titles Held:
- Administrative Assistant to the General Manager
- Surveillance Tech Support
- Security Guard
Degrees
- GED
- Certificate of completion
- Certificate of Completion
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
