Systematic organized Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Skills
Office administration
Spreadsheet management
Meeting minutes
Schedule Management
Report Development
Filing and data archiving
Advanced MS Office Suite
Office management
Multi-line phone proficiency
Report analysis
Report writing
Business administration
Supervising staff
Information security
Database Management
Account Reconciliation
Internal communications
AP/AR proficiency
Social media knowledge
Scheduling
Project Management
Employee training and development
Meeting arrangements
Business correspondence
Letter preparation
Mail distribution
Writing reports
Customer and client relations
Documentation and control
Presentation design
Policy and procedure modification
Quality assurance
Document conversion
Education
James Madison High SchoolNorcross, GA, Expected in 05/1994 ā āHigh School Diploma: - GPA:
Work History
South Carolina Job Board - Administrative Assistant to the Executive Director Atlanta, SC, 10/2014 - Current
Interacts with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Produce accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Offers assistance, collaboration and clerical support to auditors throughout entire review process.
Write and enforce effective administrative procedure plans to reduce errors and prevent process delays.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Uses Outlook and Teams Meeting software to coordinate meetings, appointments and tasks for 15 senior executives.
Seamlessly interacts with multiple senior executives to plan and complete special projects for departments.
Implemented updated policies and practices for organization and monitored effect.
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review to expedite movement through the Facility Director's office.
Handled all scheduling for the Director's calendar and prepared meeting agenda and materials.
Schedules appointments and handled calenders for senior leadership.
Fusion Technology - Program Manager Arlington, VA, 05/2011 - 06/2014
Delivered training for staff development, change management and materials, process and technical controls.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Instituted quality systems within organization encompassing training, corrective and preventative action.
Launched quality assurance practices for each phase of development
Controlled resources and assets for the Community based department activities for compliance with industry standards and government regulations
Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
Created and presented data using MS Excel spreadsheets and other MS Office tools.
Met and collaborated with Executive Managerss to uncover issues, identify applicable solutions and offer guidance in the respected programs.
Devised tools and benchmarks to improve team performance and monitor production.
Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
Designed infrastructure solutions to resolve business issues and improve delivery processes.
Established and maintained long-range plans for quality assurance.
Supervised and performed human resource management functions for 30 plus subordinates.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Developed detailed plans based on broad guidance and direction.
Supported all community based programs by nurturing professional relationships with community members and supervisors.
Campus Compact - Program Coordinator Clinton, NY, 02/2009 - 05/2014
Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Organized and managed program development from conception through successful execution.
Provided ongoing direction and leadership for program operations.
Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
Assisted with community resources, including healthcare, mental health, appointment scheduling, insurance and food stamps.
Developed and recommended policies and procedures for evaluating programs.
Gathered and organized all printed materials required for program participation.
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School Attended
James Madison High School
Job Titles Held:
Administrative Assistant to the Executive Director