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Administrative Assistant to the Executive Director Resume Example

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ADMINISTRATIVE ASSISTANT TO THE EXECUTIVE DIRECTOR
Professional Summary

Systematic organized Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Office administration
  • Spreadsheet management
  • Meeting minutes
  • Schedule Management
  • Report Development
  • Filing and data archiving
  • Advanced MS Office Suite
  • Office management
  • Multi-line phone proficiency
  • Report analysis
  • Report writing
  • Business administration
  • Supervising staff
  • Information security
  • Database Management
  • Account Reconciliation
  • Internal communications
  • AP/AR proficiency
  • Social media knowledge
  • Scheduling
  • Project Management
  • Employee training and development
  • Meeting arrangements
  • Business correspondence
  • Letter preparation
  • Mail distribution
  • Writing reports
  • Customer and client relations
  • Documentation and control
  • Presentation design
  • Policy and procedure modification
  • Quality assurance
  • Document conversion
Work History
Administrative Assistant to the Executive Director10/2014 to Current
Company Name – City, State
  • Interacts with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Produce accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Offers assistance, collaboration and clerical support to auditors throughout entire review process.
  • Write and enforce effective administrative procedure plans to reduce errors and prevent process delays.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Uses Outlook and Teams Meeting software to coordinate meetings, appointments and tasks for 15 senior executives.
  • Seamlessly interacts with multiple senior executives to plan and complete special projects for departments.
  • Implemented updated policies and practices for organization and monitored effect.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review to expedite movement through the Facility Director's office.
  • Handled all scheduling for the Director's calendar and prepared meeting agenda and materials.
  • Schedules appointments and handled calenders for senior leadership.
Program Manager05/2011 to 06/2014
Company Name – City, State
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Instituted quality systems within organization encompassing training, corrective and preventative action.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for the Community based department activities for compliance with industry standards and government regulations
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Created and presented data using MS Excel spreadsheets and other MS Office tools.
  • Met and collaborated with Executive Managerss to uncover issues, identify applicable solutions and offer guidance in the respected programs.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
  • Designed infrastructure solutions to resolve business issues and improve delivery processes.
  • Established and maintained long-range plans for quality assurance.
  • Supervised and performed human resource management functions for 30 plus subordinates.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Developed detailed plans based on broad guidance and direction.
  • Supported all community based programs by nurturing professional relationships with community members and supervisors.
Program Coordinator02/2009 to 05/2014
Company Name – City, State
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings.
  • Organized and managed program development from conception through successful execution.
  • Provided ongoing direction and leadership for program operations.
  • Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
  • Assisted with community resources, including healthcare, mental health, appointment scheduling, insurance and food stamps.
  • Developed and recommended policies and procedures for evaluating programs.
  • Gathered and organized all printed materials required for program participation.
Education
High School Diploma05/1994James Madison High School- City
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Resume Overview

School Attended

  • James Madison High School

Job Titles Held:

  • Administrative Assistant to the Executive Director
  • Program Manager
  • Program Coordinator

Degrees

  • High School Diploma 05/1994

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