LiveCareer-Resume

administrative assistant to real estate broker resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Office Equipment Operation
  • Appointment Coordination
  • Multitasking and Time Management
  • Database and Client Management Systems
  • Professional and Courteous
  • Document and File Management
  • Verbal and Written Communication
  • Data Entry
  • Mail Routing and Distribution
  • Customer Service
  • Event Planning
  • Bilingual in Spanish and English
Education
Fox Technical High School San Antonio, TX Expected in 05/2007 High School Diploma : - GPA :
  • Member of AVID
  • Graduated with Magna Cum Laude Honors
Certifications
  • Licensed Real Estate Agent
Work History
Grand Beach Hotel - Administrative Assistant to Real Estate Broker
Miami Beach, FL, 08/2017 - Current
  • Organized weekly staff meetings.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Processed invoices using QuickBooks to facilitate on-time payment.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coached new Realtors on administrative procedures, company policies and performance standards.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored Broker's work calendar and scheduled appointments, meetings and travel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Generated commission disbursement authorization forms for title company.
  • Prepared incoming checks for daily deposits.


Anthem, Inc. - Hostess
Brownwood, TX, 06/2010 - 01/2011
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating and menu information.
  • Recorded available tables after seating each party using specialized seating software.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Informed servers of newly seated parties for speedy service.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations and communicated changes to guests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
Anthem, Inc. - Office Assistant
Burlington, NC, 06/2006 - 07/2006
  • Executed record filing system to improve document organization and management.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Texas Department Of Health And Human Services Commission - Office Assistant
City, STATE, 06/2005 - 07/2005
  • Executed record filing system to improve document organization and management.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Languages
Spanish :
Negotiated :

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Resume Overview

School Attended

  • Fox Technical High School

Job Titles Held:

  • Administrative Assistant to Real Estate Broker
  • Hostess
  • Office Assistant
  • Office Assistant

Degrees

  • High School Diploma

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