administrative assistant to emergency care ope resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Accomplished and energetic Administrative Assistant.History of achievement in the healthcare field. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include inventory control & purchasing, Medical terminology as well as payroll for large department. Excellent communication and time management skills. 21 years in hospital setting. Expert knowledge of medical terminology and HIPPA compliance. Dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Skills
Sensitive material handling
Records management systems
Excel spreadsheets
Microsoft
Detailed meeting minutes
Meeting planning
Memo preparation
Transporting files
Inventory systems
Document retrieval
PC proficient
Data entry documentation
Data entry
Meeting logs management
Phone call answering
Time and labor control
Prioritizing patients
Report development
Medical terminology
Database entry
Understands grammar
Event coordination
Employee training and development
Inventory supplies
Appointment scheduling
Dedicated team player
Senior leadership support
Professional and mature
Multi-line phone systems
Proofreading
Attendance records preparation
Confidential document control
Medical billing
Multitasking and prioritization
Strong problem solver
Experience
Administrative Assistant to Emergency Care Ope , 01/2017 to 11/2020 Dignity Health – Lompoc, CA,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Conducted and initialized background checks for potential employees.
Site Coordinator Medical Billing, 02/2008 to 05/2017 TeamHealth – City, STATE,
Provided informative reports to management as requested.
Applied HIPAA privacy and security regulations while handling patient information.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Handled billing, waivers and claims for private and commercial clients.
Kept accounts current with facility-approved reporting and analysis strategies.
Maintained high accuracy rate on daily production of completed reviews.
Handled billing for full complement of practice providers.
Kept operations in full compliance with state, federal and TJC requirements.
Prepared and updated new system to handle billing needs with improved accuracy, reliability and overall performance.
Sent incomplete or incorrect claims to supervisors for proper adjudication.
Protected medical office operations and integrity by keeping patient information confidential.
Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
Sought clarification from physicians and other hospital personnel for answers to needed coding interpretations prior to abstracting records.
Inventory Control Clerk /Unit Secretary, 01/2013 to 01/2017 Riverview Medical Center – City, STATE,
Performed scheduled inventory counts and supply audits.
Tracked inventory usage, documented discrepancies and maintained overall count.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Executed and reported variance and gap analysis.
Proactively identified and proposed business processes and system enhancements.
Investigated and resolved variances with inventory records.
Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Verified receipt of returned materials to maintain accuracy of vendor credits.
Recommended improvements to management to regulate inbound load volume based on inventory requirements.
Verified prices and computed totals to complete accurate invoices.
Strengthened operational efficiencies and traceability by utilizing organizational filing systems for product placement.
Reviewed accuracy of vendor credits by analyzing receipt of returned materials.
Monitored project progress and presented status to leaders to solve productivity issues.
Set up delivery of materials to arrive in time for production start date.
Executed on-time and under-budget project management on complex issues for senior leadership.
Unit Secretary, 06/1999 to 01/2013 Riverview Medical Center – City, STATE,
Test or calibrate components or equipment, following manufacturers' manuals and troubleshooting techniques, using hand tools, or measuring devices
Keep records of maintenance, repair, and required updates of equipment
Test, evaluate, and classify excess or in-use medical equipment and determine serviceability, condition, and disposition, in accordance with regulations
Use computers for various applications, such as ordering unit supplies
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Create, maintain, and enter information into databases
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Complete forms in accordance with company procedures
Schedule and confirm appointments for clients, customers, or supervisors
Make copies of correspondence or other printed material
Locate and attach appropriate files to incoming correspondence requiring
Provided patient information to facilitate timely admissions and discharges.
Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Answered phone calls to provide assistance, information and medical personnel access.
Retrieved physicians' paperwork, including lab test requests.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Transcribed doctors' orders, including medication and lab test requests.
Compiled physical and digital documents, charts and reports.
Updated group medical records and technical library to promote smooth office operations.
Education and Training
: Nursing Unit Secretary & Monitor Technician, Expected in 05/1997 to Brookdale Community Co - Lincroft, NJ GPA:
High School Diploma: , Expected in 06/1995 to Middletown High School North - Middletown, NJ GPA:
: General Studies, Expected in to Brookdale Community College - Lincroft, NJ GPA:
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