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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated and focused, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • AS/400
  • AR/AP
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Meeting planning
  • Schedule management
  • Report writing
Accomplishments

Developed and implemented company’s first employee manual outlining all proper business procedures and office policies.

Experience
05/2014 to 08/2014
Administrative Assistant (Temporary) Kamehameha Schools Heeia, HI,
  • Responsible for all general office administration functions, including accounts payable collections, reporting and other responsibilities.
  • Assist in the daily customer service and employee functions.
  • Close work with Branch and Region Management.
  • on following up on customer service inquiries.
  • Handle incoming calls from customers, field employees and support center.
  • Responsible for account payable, account receivable and setting appointments , input and update of data, processing mail, fax and use of other electrical equipment.
  • Dispersed incoming mail to correct recipients throughout the office.
2014 to 05/2014
Cash Office Landry's Lafayette, LA,
  • Perform various bookkeeping functions, such as: reconciling cash registers and related counts, counting down register / cash bags, and preparing reports in AS 400, made daily bank deposits.
  • Skilled in operating computerized cash register, operating personal computer and various software packages.
  • Operate office equipment, such as: calculator, adding ,machine, copy machine, facsimile machine and telephone system.
  • Maintain confidentiality and experience in handling/counting large amounts of cash and Vault/Safe count.
  • Customer oriented team player with the ability to pay close attention to detail and the ability to communicate with customers and employees in a courteous and professional manner.
  • General knowledge of company products, retail practices and procedures.
03/2013 to 06/2013
Purchasing and Showroom Manager (Temporary) The Tjx Companies, Inc. Peoria, IL,
  • Received and processed Work Orders for material requests and processed orders for defective parts, covered by warranty.
  • Researched parts based on price, quality and availability.
  • Monitored stock Verified availability, delivery time with vendors on products and updated prices in system.
  • Created daily Purchase Orders in Quick Book Premier, maintained accurate inventory, proper receipt of shipment including inspecting quantity and quality of merchandise.
  • Daily creation of customer invoices inspected returned items, answered phone and assisted customers in showroom in a level of service that maintains in long term relationship.
  • Selected merchandise for Show room display at Atlanta Mart.
  • Ensured that all merchandise was appropriately displayed and maintained a clean, attractive and organized showroom appearance to enhance sales.
08/2012 to 03/2013
Executive Assistant/Order entry (Temporary) B. Braun Medical Inc. Boise, ID,
  • Transferred AS 400 Orders in to SAP system and processed all new arriving Purchase orders in to SAP Prepared, monitored and created daily new Purchase orders of 35 + different types of car styles Sorted, combined and compared Authorizations of Purchase Orders for proofreading by the Managers Preparation of the daily Inventory Stock Room Spreadsheet was completed in a correct and timely manner Corrected Order Change Notes (OCN), updated data accordingly and notified all parties involved.
  • Correspondents with clients by email, phone and fax.
08/2011 to 10/2011
Customer Service Associate Elliot Health System Raymond, NH,
  • Sell products to inbound German and English speaking customers through the buying process Resolve customer issues and provide solutions in a friendly, courteous, efficient, and accurate manner Provide excellent customer service skills in problem solving and payment errors Provide customers with intimate knowledge of products, service and updated data Translate email drafts for company to provide quicker responses to German customers.
04/2010 to 08/2011
Receiving Associate Teledyne Technologies Thousand Oaks, CA,
  • Receive and inventory incoming shipment.
  • Merchandised products to floor
  • Provided customers with intimate knowledge of products and services to ensure customers needs and satisfaction.
  • Worked with planned diagrams to showcase merchandise.
02/2009 to 11/2009
Purchasing Support Associate (Temporary) Amazon.Com, Inc. Santa Barbara, CA,
  • Corrected discrepancies in invoices, updated data in AS400 and provided extensive product knowledge to correct prepared Bid Packages Provided first call resolution on inquires, requests and problems of directly supported Husqvarna products Created price comparison, collected and analyzed data for the yearly ordering forecast and inventory Took personal ownership to ensure every client is completely satisfied with resolutions to questions concerning general information, products, services and complex service issues.
  • Deepened relationships with Husqvarna suppliers to increase customer satisfaction Recognize and responded quickly to client issues and found both short and long-term solutions for customers.
2009 to 02/2009
Supply Clerk Moonfare New York, NY,
  • Provided quick resolution on inquires, request and problems of directly supported medical products.
  • Took personal ownership to ensure every client is completely satisfied with resolutions to questions concerning general information, products and services.
  • Increased customer experience and satisfaction during tenure Prepared, processed, received, inventoried and delivered medical supplies to clients for approximately 250-270 patients Took personal ownership to update data, labeling and reconstruct supply room for more efficient use.
06/2008 to 11/2008
Buyer (Temporary) Bae Systems Madison, MS,
  • Prepared, monitored and created daily Maintenance Purchase Orders and Blanked Purchase Orders
  • Update daily prices and delivery dates in AS400 System
  • Took personal ownership to ensure the preparation of Order Supply Suggestion Report, Inventory of Stock Room Orders and Cost saving Reports are completed in a correct and timely manner
  • Contacted Suppliers for specifications, delivery dates, price and verified contact information
  • Finalized and closed Purchase Order once merchandise was received.
10/2002 to 2008
Contract Specialist Dupont De Nemours Inc. Dayton, OH, Germany
  • Responsible for balancing and maintaining personal Government Purchase Card

Account ($ 500.000)

  • Developed, justified, coordinated and completed a large number and variety of procurement transactions, including preparation of cost and price analysis, quotes, spreadsheets, reading of blue prints
  • Prepared a large variety of contracts, cancellations, terminations using Federal Acquisition, FAR and DFARs, including Construction, Supply and Personal contracts.
  • Provided first call resolution on inquires, requests and problems of directly supported products
  • Increased customer experience and satisfaction during tenure
  • Deepened relationship with customers, vendors, contractors and suppliers to ensure satisfactory
  • Recognized and responded quickly to customers needs with knowledge of product and service to ensure absolute satisfactory of received request and specifications
  • Conducted conference with contractors, Contract Officer Representative (COR), civil and military personal to provide clear interpersonal skills, teamwork, analytically, technical and dynamic solutions
  • Creation of pamphlets, illustrations, email information and fliers for civilian hire, vendors and contractors of new military standards.
03/2002 to 10/2002
Sales Associate TKS Telepost Kable Service City, STATE, Germany
  • Operated cash register and handled large amounts of cash
  • Processed customers and store orders
  • Maintained inventory and stock of land line phones, cell phones and accessories
  • Supervised new employees as necessary and assigned
  • Provided excellent customer service by explaining plans, contracts and translated manuals from German to english
  • Conducted audits at the end of the night to verify accuracy of the transactions Translate land line and cell phone contracts for English speaking military personal.
07/2000 to 03/2002
Web Programmer IDG Web Tech City, STATE,
  • Prepared evaluations of reports
  • Independent programming of web sites and maintenance of modules Images, Banner and graphic processing
  • Administration of software catalog, creation of handbooks and translation of technical documentation
  • Provided quick resolution on inquires, request and problems of directly supported IT products
  • Resolve customer issues, provide solutions in a friendly, courteous, efficient, and accurate manner with intimate knowledge of product
1998 to 2000
Application Programmer Dekra Akademie GmbH / Zebulon Gbr City, STATE, Germany
  • Computer Systems and applications,
  • System architecture, hardware interface and periphery,
  • Installation and customization of operating systems and user software
  • Exchange of hardware and peripheral equipment
  • Basic Networking, Data Base Systems, Access, SQL, Programming with Visual Basic, C++
  • Application developing with Visual Basic
  • Developing data-base applications
  • Marketing oriented business management
  • Organization and Project management
  • Accounting and controlling
  • Software engineering with project
Education
Expected in 2000
Associate of Science: Computer Science / Application Development
Dekra Akademie GmbH - Augsburg, Baveria
GPA:
Expected in 1983
: Office Administrator
IHK Bildungszentrum Schwaben - Augsburg, Baveria
GPA:

Diploma

Expected in 1982
: Hairdresser
Trade School / Berufschule - Augsburg, Baveria
GPA:

Diploma

Expected in 1979
High School Diploma:
Highschool/Hauptschule Langweid - Langweid, Baveria
GPA:
Skills

Microsoft Office, Excel, Power Point, Access, Outlook, Quick Books, Sterling, AS 400,SAP, PD2, System Management Site Fusion, Editorial System, various Programming and picture development Software Languages: Proficiency in German

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Resume Overview

School Attended

  • Dekra Akademie GmbH
  • IHK Bildungszentrum Schwaben
  • Trade School / Berufschule
  • Highschool/Hauptschule Langweid

Job Titles Held:

  • Administrative Assistant (Temporary)
  • Cash Office
  • Purchasing and Showroom Manager (Temporary)
  • Executive Assistant/Order entry (Temporary)
  • Customer Service Associate
  • Receiving Associate
  • Purchasing Support Associate (Temporary)
  • Supply Clerk
  • Buyer (Temporary)
  • Contract Specialist
  • Sales Associate
  • Web Programmer
  • Application Programmer

Degrees

  • Associate of Science
  • High School Diploma

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