Administrative Assistant System Integrity Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Dedicated Administrative Assistant professional with solid background in high-volume office environments, focused on delivering exceptional clerical and operational support for professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. I am a decisive Administrative Assistant accustomed to managing an administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with a proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting.

  • QuickBooks expert
  • Data entry documentation
  • Workers' compensation knowledge
  • PC proficient
  • Microsoft
  • Mail management
  • Back office operations
  • Advanced MS Office Suite knowledge
11/2019 to Current
Administrative Assistant/System Integrity University Of California Merced, CA,
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Managed building access by supplying key cards to employees and visitors.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
04/2016 to 11/2018
Administrative Assistant/Employee Relations Specialist University Of California, San Diego City, STATE,
  • Represented company interests through monitoring employee concerns and providing thoughtful, remedial recommendations to senior leadership team.
  • Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
  • Facilitated new hire orientations, processed transfers and managed employee separations.
  • Conducted telephone and onsite exit interviews for all employees.
  • Taught frontline leadership how to improve labor and management interactions thereby reduce grievances and arbitration needs.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Managed internal investigations such as allegations of discrimination or sexual harassment.
  • Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
  • Researched disciplinary and grievance issues and recommended optimal courses of action.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
05/2012 to 07/2015
Executive Assistant to the Dean Arizona Summit Law School City, STATE,
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Initiated and updated yearly dealer agreements and dealer applications.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Compared information and coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Facilitated accurate schedule management and event coordination for senior leadership.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Coordinated customer-facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.
  • Obtained signatures for important financial and legal documents.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Checked office supplies stock and placed orders to maintain levels.
  • Developed and provided ongoing tracking to division-wide customer complaints for annual government audits.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Originated invoices, reports and proposals using QuickBooks.
  • Crafted proposals and memos using desktop publishing and word processing software.
Education and Training
Expected in 06/2011
Master of Science: Human Resources Management
Devry University Keller Graduate School - Phoenix, AZ,
Expected in 07/2005
Master of Science: Organizational Leadership
University of Phoenix - Phoenix, AZ,
Expected in 05/1997
Bachelor of Science: Health Sciences
San Diego State University - San Diego, CA

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Resume Strength

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Resume Overview

School Attended
  • Devry University Keller Graduate School
  • University of Phoenix
  • San Diego State University
Job Titles Held:
  • Administrative Assistant/System Integrity
  • Administrative Assistant/Employee Relations Specialist
  • Executive Assistant to the Dean
  • Master of Science
  • Master of Science
  • Bachelor of Science

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