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administrative assistant system dei officer resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Meeting planning
  • Timeline Planning and Management
  • Document retrieval
  • Transporting files
  • Account balancing reconciliation
  • Advanced MS Office Suite knowledge
  • AR/AP
  • Records management systems
  • Back office operations
  • Report analysis
  • Proposal writing
  • Business writing
  • Executive presentation development
  • PC proficient
  • Data entry documentation
  • Insurance eligibility verification
  • Inventory systems
  • Memo preparation
  • Mail management
  • Phone call answering
  • Data analysis and research
  • Schedule management
  • Employee training and development
  • Dedicated team player
  • Strong problem solver
  • Staff training and development
  • Tech-savvy
  • Payroll liability and deductions
Experience
01/2020 to Current Administrative Assistant System / DEI Officer Paramount Equity Mortgage | Palm Springs, CA,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Reviewed and suggested improvements for interoffice correspondence, reports and presentations.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Controlled building access by supplying key cards to employees and visitors.
  • Conducted and initialized background checks for potential employees.
01/2019 to 01/2020 Office Support Specialist Stewart Medical Group | City, STATE,
  • Answered phone calls and directed to appropriate staff members.
  • Coordinated activities and ordered supplies to keep office properly maintained.
  • Led documentation and data compilation efforts to maintain record-keeping accuracy.
  • Maintained vendor files and entered invoices into accounting system.
  • Managed main reception area to monitor scheduled appointments for business.
  • Collaborated with all Medical Director to ascertain request-for-service needs and route questions to appropriate party and reference point.
  • Scheduled appointments for executives and members of management.
  • Conducted onboarding process to recruit, train and prepare new hire documentation for orientation.
  • Oversaw form circulation, completion and collection to document and resolve surfaced issues.
  • Responded to service and informational inquiries, culling knowledge of technical procedures and organizational policies to dictate optimal course of action.
  • Generated informational resources regarding hardware and software support for users and teammates based on knowledge of industry, regulations and policies.
  • Compiled and delivered detail-oriented reports and procedural manuals to resolve problems, attaching supplementary materials to expand scope.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Managed electronic calendars using Outlook and scheduled meetings, appointments and conference calls.
  • Developed and continuously improved digital filing and document management protocols.
  • Coordinated travel arrangements, including ground transportation, flight reservations and lodging.
  • Reviewed company budget development and adherence and provided cost projection reports to inform decision-makers.
01/2013 to 01/2019 Office Supervisor /Medical Records Specialist Pediatric Epilepsy And Neurology Specialist | City, STATE,
  • Maintained electronic medical records for all clients
  • Pulled patient records and transferred information to appropriate parties.
  • Provided respectful assistance to patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Traveled to different clinical sites to review procedures.
  • Oversaw third-party billing and payment collection.
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Pulled patient charts for upcoming appointments.
  • Obtained information by contacting appropriate personnel or patients.
  • Consolidated diverse medical records.
  • Updated daily logs to track information movements.
  • Wrote reports, emails, memoranda, letters and releases.
  • Disseminated information to correct department, individual or outside location.
  • Conceptualized and implemented new and more efficient filing system.
  • Followed-up with insurance companies and individuals to resolve discrepancies.
  • Typed medical orders for procedures and laboratory tests.
  • Designed improved training procedures to help new staff acclimate quickly.
  • Assigned patients to correct diagnosis-related groups.
Education and Training
Expected in 05/2012 to to Bachelor of Arts | Clinical Psychology Sistema Universitario Ana G Mendez - Universidad Del Este, Carolina, PR GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
Certifications
Autism Diagnostic Observation Schedule (ADOS-2, Pediatric Epilepsy and Neurology Specialist - 2018

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Resume Overview

School Attended

  • Sistema Universitario Ana G Mendez - Universidad Del Este

Job Titles Held:

  • Administrative Assistant System / DEI Officer
  • Office Support Specialist
  • Office Supervisor /Medical Records Specialist

Degrees

  • Bachelor of Arts

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