LiveCareer-Resume

administrative assistant senior resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Fast-learning, soon to be CNA graduate enthusiastic about working in a hospital.

Licenses

,
Skill Highlights
  • Attention to detail
  • Medical terminology knowledge
  • Able to multi-task
  • Calm and level-headed under duress
Professional Experience
Administrative Assistant Senior, 02/2014 - Current
Dean Health Lake Saint Louis, MO,

Plans and organizes the administrative aspects such as agenda preparation, site selection, food/beverage selections, audio-visual arrangements, and document development.


Answers, screens, and initiates telephone calls and greets visitors providing procedural information and answering inquires related to operational and substantive matters. Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures.


Performs a variety of moderately complex word processing such as creating/drafting correspondence, memos, and documents from rough draft, under verbal instruction, or independently.


Creates reports under general instruction and displays data to support needs, generates existing reports, and distributes reports as needed.


Open, reads, and prioritizes mail, department documents initiating return correspondence as appropriate.


Performs independent research and compiles, analyzes, and summarizes information from a variety of sources to support administrative needs.


Coordinates the administrative details of special projects and assignments by compiling, analyzing, and preparing data/documents. Operates and maintains office equipment (fax, printer, photocopier) and may order office supplies.


May act as a resource to other clerical staff such as answering questions on processes/procedures and providing training.

Patient Service Representative II, 10/2011 - 02/2014
Altamed South Gate, CA,
  • Scheduled and registered patients for appointments in Epic Ensuring that health maintenance initiatives are meet for the department: By researching the patients charts to review if the initiatives have been met If the patient has not completed the initiative, then request an order so that the missing initiative can be scheduled.
  • Assist patients with scheduling: follow up appointments with the primary physician referrals to other physicians located internal and external to Aurora appointments for imaging services Assist patients with prior authorization request for medications which includes: ensuring the correct medication and dosage contacting the patient's insurance company with prescription information, diagnosis, and length of time for the medication Assist patients with Power of Attorney Health request Assist patients with medical records from other facilities Assist patients with questioning regarding coding/payment Assist patients with instructions on use of sleep apnea link unit Created documentation for new workflows that are present from the corporate level Trained caregivers (including physicians, nurses, and patient service representatives) on new workflows or processes Go to person within the department for IT issues which include: Epic questions Finding items on Cerner/IDX Microsoft Suite questions Printer issues Hardware issues Fax/Copier issues Software Skills Used: Epic, IDX/Cerner, Microsoft Outlook, Microsoft Word, Microsoft Excel.
Patient Service Representative, 06/2008 - 10/2011
Riverside Medical Center Yonkers, NY,
  • Scheduled and registered patients for appointments Assisted with Occupational Health customers in employment screening Completed and processed drug screenings Assisted with accounts payable Set up new customers in IDX application Patient follow up Go to person within the department for IT issues which include: Cerner/IDX questions Microsoft Suite questions Printer issues Hardware issues Fax/Copier issues Software Skills Used: Epic, IDX/Cerner, Microsoft Outlook, Microsoft Word, Microsoft Excel.
Office Administrator, 08/2005 - 06/2008
Nmr Consulting Huntsville, AL,
  • Register patients for appointments Submit and maintain all health claims to insurance companies Accounts Receivable Answer inquires by phone for new patients Type all patient reports Key data and send reports for schools that do academic vision screenings Create any in-house brochures Create and maintain all databases Software Skills Used: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Adobe, QuickBooks.
Education and Training
BA Office Administration: Business, Expected in 1993
-
Mount Vernon Nazarene College - Mount Vernon, OH
GPA:
Status -
Skills

Patient-focused care

Excellent interpersonal skills

Compassionate and trustworthy caregiver

Software Knowledge: Epic, Microsoft Suite, Microsoft Outlook,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mount Vernon Nazarene College

Job Titles Held:

  • Administrative Assistant Senior
  • Patient Service Representative II
  • Patient Service Representative
  • Office Administrator

Degrees

  • BA Office Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: