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Administrative Assistant/ School Liaison Resume Example

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ADMINISTRATIVE ASSISTANT/ SCHOOL LIAISON
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational and Communication skills to any setting. Excited to begin a new challenge within the Department of Defense performing Program and Management Analyst duties.

Skills
  • Organizational Awareness
  • Adept Communication
  • Exceptional Leadership
  • Exceptional Customer Service
  • Critical thinking and Problem Solving
  • Advanced Computer Knowledge
  • Data Analysis
  • Detail-Oriented
Experience
Company Name | City, StateAdministrative Assistant/Program Manager10/2014 - Current
  • Guides administrative and professional staff through computer and software problems.
  • Assists in complying with DA guidance including CYPP, program registration/ enrollment and baseline standards.
  • Provides input on installation needs and trends to CYS Program Director for inclusion in the CYS Operations Plan.
  • Liaison between Transition Service Manager ,USO Pathfinders, Employment Readiness Advisors, Spouse Employment Center, and Career Skills Program improving effectiveness and efficiency for military/DoD spouses and family member employment.
  • Design and create presentations for business development, marketing strategies, public relation programs and target population for Department of Defense employment assistance program.
Company Name | City, StateAdministrative Assistant/ School Liaison05/2014 - Current
  • Serves as the liaison between Child & Youth Services and DODEA School Officers.
  • Apply certifications in Faculty Development Program to brief and instruct training course (ITC) to host trainings.
  • Coordinate community education awareness activities and events briefings with Installation Command and various organizations.
  • Manage the Installation Support Modules (ISM) for School Liaison (Pre-Out Process Soldiers).
  • Manage and maintain accountability in coordination with installation non appropriated funs (NAF).
  • Principal Advisor to Child and Youth Services and DODEA personnel for social and economic issues concerning Family adjustments and Survivors after deployments.
  • Implement exceptional cusfunsr service, clerical and human relation skills.
  • Execute logistical management through procuring and maintain supplies and materials.
  • Formulate responses to media about organizations capabilities.
  • Eloquent in verbal/ written communication and public speaking.
  • Implement the Army Design Methodology (ADM) with problem solving and performing SWOT Analysis.
  • Create and maintain spreadsheets and developed administrative and logistical reports.
  • Direct customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Company Name | City, StateAdministrative Assistant Support for Inprocessing 05/2014 - Current
  • Effectively corresponds with NAF Human Resource Officer and DFMWR Headquarters ensuring all data is gathered for bi-weekly Multi-disciplinary report.
  • Brief all new employees on policies and procedures of the Garrison.
  • Coordinate Garrison Team Member Orientation Brief.
  • Ensure all approved Program Review Board (PRB) case tabs are sent ensuring new hires can be brought on- board.
  • Perform employee relation support functions such as pre-employment background screenings.
  • Manage all 5 year re-verification background checks.
  • Communicate with Human Resources to keep accurate background checklist for staff.
  • Improve operations by working with team members and customers to find workable solutions.
Company Name | City, StateResource Coordinator09/2012 - 09/2016
  • Recruited volunteer mentors to meet the needs of youth enrolled in the program.
  • Developed training activities for prospective mentors.
  • Conducted community needs assessments determining program effectiveness.
  • Worked within HIPAA compliance dealing with all trainees and youth/ student trainees.
  • Trained and instructed over 50 victim advocates and employees on a monthly basis.
  • Possessed extensive knowledge of local professional and non professional services surrounding the community.
  • Screened and directed inquiries from agencies, companies and the general public seeking information about donating, volunteering and making referrals.
  • Maintained continuous relationships with local chambers of commerce, economic development council, local and small business agencies, state employment services, universities and other employment agencies or entities in the community.
  • Assessed the urgency of youth cases and developed plans for assistance.
  • Ensured policies and procedures was in place.
  • Delivered presentations to designated agencies within the community that showcased LEAP capabilities.
  • Coordinated the activities of resource personnel including mentors, therapists, tutors, and etc to assist children with established developmental objectives.
  • Served as a Liaison between the courts, DCS, school system and client's families.
  • Assisted and counseled youth who had been sexually harassed.
  • Published program information to media.
Company Name | City, StateSite Supervisor05/2011 - 05/2014
  • Managed/prepared daily work schedules for assigned staff to child ratio and group size requirement.
  • Applied knowledge to plan, implemented and supervised programs that promote positive development and reinforcement of children and youth.
  • Ensured all staff followed risk management procedures.
  • Acted as Assistant Director/ Director in their absence.
  • Assisted in operating programs IAW applicable regulations and standards.
  • Ensured children/youth are appropriately supervised at all time.
  • Monitored ratio sheets and ensured proper staffing policies were enforced.
  • Assisted in developing and managing program budget for the CDC.
  • Worked non traditional hours to support the mission.
  • Provided accountability and oversight for performance of assigned staff.
  • Ensured Safety and well being of children and youth In Accordance With (IAW) DOD, Army and Local policies and standards.
Company Name | City, StateSite Lead Supervisor11/2005 - 05/2014
  • Developed curriculum and prepared lesson plans.
  • Greeted all parents, children, youth and other visitors in a courteous manner while meeting the needs of all children.
  • Supervised activities to maintain a positive controlled environment while meeting the needs of all children.
  • Maintained mandated child to staff ratio.
  • Achieved top recognition for providing services to special needs children by following best practices
  • Coordinated vacancies and reservations for the hourly care program.
  • Maintained child records in CYMS in addition to their files.
  • Enforced safety standards and other policies and procedures.
  • Collaborated with others to enable CYS Strong Beginning to be accredited through NAEYC ( National Association for the Education of Young Children)
Education and Training
Austin Peay State University | City, StateBachelor of Science in Minor in Psychology And LeadershipExpected in 08/2020
Austin Peay State University | City, StateAssociate of Science05/2015
Professional Development
  • Leadership Clarksville- Clarksville, TN September 2019-Present
  • Next Level Leader- Fort Campbell, KY March 2018
  • Faculty Development Program- Fort Campbell, KY, June 2018
  • Exceptional Customer Service-Fort Campbell, KY, September 2018
  • Leadership Fort Campbell 2.0-Fort Campbell, KY, January 2017-April 2017
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Resume Overview

School Attended

  • Austin PeayState University

Job Titles Held:

  • Administrative Assistant/Program Manager
  • Administrative Assistant/ School Liaison
  • Administrative Assistant Support for Inprocessing
  • Resource Coordinator
  • Site Supervisor
  • Site Lead Supervisor

Degrees

  • Bachelor of Science in Minor in Psychology And Leadership
    Associate of Science

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