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Administrative Assistant/Scheduler Coordinator Resume Example

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ADMINISTRATIVE ASSISTANT/SCHEDULER COORDINATOR
Summary

I am a Hardworking and reliable Administrative Assistant with astrong ability in communication, adaptability and attention to detail. Offering, great customer service and Highly organized, proactive and punctual with team-oriented mentality.

Dedicated and meticulous Administrative Assistant with over 2 years of experience.

Skills
  • Data entry
  • Accounts payable and receivable
  • File and data retrieval systems
  • Report writing
  • Time management
  • Conflict resolution
  • Reliable and trustworthy
  • Problem resolution
  • Microsoft Office
  • Planning
  • Team building
  • Clerical
  • Fluent in Spanish
Experience
Rbs Home Services | Alexandria, VAAdministrative Assistant/Scheduler Coordinator06/2019 - Current
  • Answer and direct phone calls
  • Organize and schedule customer appointments for services.
  • Maintain contact lists.
  • Produce and distribute correspondence memos, letters, faxes and forms.
  • Develop and maintain a filing system.
  • Order office supplies.
  • Provide information by answering questions and requests.
  • Take dictation.
  • Generate order reports.
  • Prepare and monitor invoices accurately.
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment.
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Contribute to team effort by accomplishing related results as needed.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Write letters and emails on behalf of other office staff.
  • Maintain computer and manual filing systems
  • Handle sensitive information in a confidential manner.
  • Coordinate office procedures
  • Reply to email, telephone enquiries.
  • Develop and update administrative systems to make them more efficient.
  • Resolve administrative problems
  • Receive, sort and distribute the mail
  • Answer telephone calls and pass them on.
  • Maintain up-to-date employees records.
  • Coordinate repairs to office equipment
  • Greet and assist visitors to the office
  • Photocopy, scan and print out documents.
Jimmy John's | Alexandria, VAAssistant Manager12/2012 - 05/2019
  • Planned and prepared workflow schedules, delegating tasks for 10-member team.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enforced company policies and procedures to strengthen operational standards across the restaurant.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Completed inventory audits to identify losses and project demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assisted in evaluating employee performance and cultivating improvement initiatives.
Forever 21 | McLean, VASales Associate07/2008 - 11/2012
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Organize assigned Product areas.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Helped customers by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Run cash registers with zero discrepancies.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Listened to customer needs to identify and recommend optimal selections.
Education and Training
Woodson High School | Fairfax, VAGED07/2012
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Resume Overview

Companies Worked For:

  • Rbs Home Services
  • Jimmy John's
  • Forever 21

School Attended

  • Woodson High School

Job Titles Held:

  • Administrative Assistant/Scheduler Coordinator
  • Assistant Manager
  • Sales Associate

Degrees

  • GED

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