Administrative Assistant/ sales associate/ it personell IT Personnel Resume Example
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ADMINISTRATIVE ASSISTANT/ SALES ASSOCIATE/ IT PERSONELL IT PERSONNEL
Professional Profile
Being at the threshold of my career my aim is to catch an early opportunity for further advances in which my knowledge, abilities and interpersonal skills would be utilized effectively.
Qualifications
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Experience
Administrative Assistant/ sales associate/ it personell IT Personnel
February 2013 to April 2017Penn State University
February 2013 to April 2017Penn State University
- Customer Management:.
- Receiving inbound and outbound calls for scheduling projects,.
- Receiving payments, processing them and filing paper work regarding the same.
- Resolve customer's question or concerns regarding products, payments, samples and maintenance.
- Maintain all paper and cyber records of ongoing projects, scheduling future projects.
- Following up on past, ongoing and future projects.
- Resolve customer claims and dispute(s) maintaining a detailed description, prompt follow up and providing and acting as a buffer and soothing liaison between the disputed company, customer and West Carpets.
- Manages timetable(s) - schedule(s) for various phases of past, ongoing and future projects.
- Order Management:.
- Verifies and Orders products and samples via phone, fax or email.
- Diligently track them from Destination A to B and/or till project complete.
- Update(s) constantly the customer and West Carpets, Inc.
- in case of change in any order status.
- Office Management:.
- Be effective, sharp, and diligent with all aspects of office management.
- Make all purchasing decisions, be it - IT, Security, General Store layout, Marketing.
- Act as an active liaison between State Vendors, Accounts (with Corporate and Residential Customers), and Service Vendors.
- Performance on other tasks as assigned or requested by Business Owners.
- .
- Updates and maintains all computer systems comprising of 2 desktops and 2 laptops.
- Attain assertive and final results in case of any technical problems or errors.
- Recommend, maintain and purchase new equipment(s) and software to support ever growing need and requirements.
- Update, claim and maintain various online profiles including but not limited to Twitter, Facebook, Yelp, Angie's List and many more.
Administrative Assistant / Receptionist / Payroll Clerk
November 2012 to December 2012Dash In
November 2012 to December 2012Dash In
- Provide administrative and executive support within busy office.
- Manage executive team's calendar; plan client meetings; prepare reports, spreadsheets and presentations; manage records; and administer database.
- Results:.
- Recognized and praised periodically for high-quality work, organizational strengths and exceptional customer service delivery from supervisor to Founding Partner(s).
- Eventually, becoming CATSTAFF's primary creator of PowerPoint presentations and the main troubleshooter of MS Office issues.
- Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
- Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
- Created databases and spreadsheets that improved inventory management, application management and reporting accuracy.
Student Manager
July 2009 to April 2010Aramark Dining Services
July 2009 to April 2010Aramark Dining Services
- student manager with ARAMARK at South Dining Hall, University of Toledo, Ohio.
- Promote guest satisfaction.
- Coach and Manage employee for outstanding and safe performance.
- Manage ever changing student work schedules.
Sales Associate
- Assist owner and customers with any sales made, processed and or questions and concerns explained in details.
- Follow up on prices with Sales Rep, attend Sales workshops and meeting(s) to achieve target sales.
- Maintain active database of current pricing and current and dropped products.
- Success Measures/factors:.
- Accurately and thoroughly completes paperwork related to responsibilities assigned.
- Meets all required deadlines and timetables.
- Makes timely recommendations of action(s) required.
- Takes executive decision(s) as and when required.
- Timely completion of goals and objectives.
- Maintains effective working relationships.
- Customer Management.
- Order Management.
- IT Personnel duties.
- Floor Sales and.
- Office Maintenance and Sales Management.
Education
M.SUniversity of Baroda － City, India
Bachelor of Computer Applications : July 2007
Languages
Fluent in English, Hindi, Gujarati.
Skills
administrative, Adobe, Coach, Content Management, CSS, client, customer service, databases, Database, delivery, desktops, email, Fluent in English, XML, fax, filing, Flash, Hindi, HTML, HR, PHP, inventory management, laptops, layout, Linux, Marketing, meetings, Access, MS Office, MS Office Suite, Office, PowerPoint presentations, Windows 9, 2K, NT, MySQL, Office Management, Oracle, Order Management, organizational, Payroll, Personnel, policies, presentations, pricing, processes, purchasing, quality, Quickbooks, Receiving, reporting, Sales, Sales Management, scheduling, spreadsheets, MS SQL, supervisor, phone, Unix, workshops
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Resume Overview
School Attended
- University of Baroda
Job Titles Held:
- Administrative Assistant/ sales associate/ it personell IT Personnel
- Administrative Assistant / Receptionist / Payroll Clerk
- Student Manager
- Sales Associate
Degrees
- M.S
Bachelor of Computer Applications : July 2007
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