Administrative Assistant Receptionist resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Energetic Administrative Assistant/Receptionist with over 20 years experience in mid-level executive support roles. Organized, professional. dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. resulting in effective communication, problem-solving, and leadership. Seeking a role of increased responsibility and authority.
Highlights
Outlook, Microsoft Office 2010 proficient
Day Planner
Yardi
QuickBooks Pro
Ike MD
Kronos
Midas
Micros
Medisoft
Office Hours, PatientCare,
Star Navigator (patient locator)
Office NT
Encore
Novell, Session A and B
Medix
Lexmark 5000 Series
Avanquest ( Invoices and Estimates)
Novell, GroupWise
Results-oriented
Client-focused
Quick learner
Computer proficient
Microsoft Office
File/records maintenance
Training and development
Accomplishments
Successfully planned and executed corporate meetings, lunches and special events for groups of 25+.
Wrote and edited documents to keep staff informed on policies and procedures.
Applied safety procedures and policies as outlined in Department Safety Manual.
Processed time sheets, w2 forms and accounts receivable.
Expedited communication between management and staff.
Showing of available properties.
Assisting clients with application process.
Assisting in front office duties.
Bank drops.
Badging of visitors on site.
Switchboard Operator for Neuro Surgeon, 2004 - 03/2006 Chapters Health System – New Port Richey, FL,
Access files for physicians.
Entered physician's notes into patient's files.
Switchboard Operator for Neurosurgeon 150 line console and directing of calls to the appropriate destination.
Incoming calls from patients seeking to make appointments for surgery.
Follow up with patients after surgery.
Comfort patients regarding prescriptions and missed or cancelled appointments.
Retrieval of voicemail and night mail messages.
Preparation of office schedules for 21 Neuro-Surgeons and 10 Nurse Practitioners.
Confirmed scheduled appointments with patients.
Accounts payable mailroom.
Department Secretary, 2004 - 2005 Major Medical Center (Temp) – City, STATE,
Scheduled lunch and learns for Case Managers and Clinical Social Workers so that they can network with various owners and directors of spiffs, hospices, and rehab facilities.
Mailed denial letters to B/C B/S.
Faxing of medical history and rehab notes to various facilities to admit patients for short or long-term care.
Creation of badges, security clearances and preparation of packets for new hires.
Copied and filed rehab notes and medical history for Case Managers and Clinical Social Workers, Reconciliations, and clinical reviews, nursing, medical and social service care plans for various hospices.
Interacting with patients and their families to ensure that they had the proper insurance to go into hospice because Medicare only pays for the first 20 days.
Scheduling of transportation to hospice or other facilities.
Education
Bachelor of Arts: HealthCaere Management, Expected in 2017 - American Intercontinental University - Schamburg, Illinois GPA: Coursework in: Healthcare Administration
Skills
Accounts payable
Accounts receivable
Community Relations
Corel
Council meetings
Database
Directing
Faxing
Filing Forms
Front office
GroupWise
Medical Insurance
Kronos
Letters N
Notes
Meetings
Micros
Excel
Mail
Microsoft Office 2010 Office Suite
Outlook Express
Risk Management
Scanning
Scheduling
Switchboard Operator
Transportation C
Computerized charting
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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