Administrative Assistant Receptionist resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Energetic Administrative Assistant/Receptionist with over 20 years experience in mid-level executive support roles. Organized, professional. dedicated and focused  who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. resulting in effective communication, problem-solving, and leadership. Seeking a role of increased responsibility and authority.
  • Outlook, Microsoft Office 2010 proficient
  • Day Planner
  • Yardi
  • QuickBooks Pro
  • Ike MD
  • Kronos
  • Midas
  • Micros
  • Medisoft
  • Office Hours, PatientCare,
  • Star Navigator (patient locator)
  • Office NT
  • Encore
  • Novell, Session A and B
  • Medix
  • Lexmark 5000 Series
  • Avanquest ( Invoices and Estimates)
  • Novell, GroupWise
  • Results-oriented
  • Client-focused
  • Quick learner
  • Computer proficient
  • Microsoft Office
  • File/records maintenance
  • Training and development
Successfully planned and executed corporate meetings, lunches and special events for groups of 25+.
Wrote and edited documents to keep staff informed on policies and procedures.
Applied safety procedures and policies as outlined in Department Safety Manual.
Administrative Assistant/Receptionist, 04/2009 - 05/2010
Lsinc Corporation Mountain View, CA,
  • Prepare property advertisement listings on spreadsheet for Inspectors.
  • Extensive property background checks.
  • Checking that landlords do not owe back or any taxes.
  • Running background checks on landlords and properties to ensure that properties and owners do not have any citations.
  • Checking for the square footage of property and how many bedrooms the property has.
  • Typing important papers such as Bylaws and check requests for various projects, organizations and business.
  • Preparing Handbooks.
  • Mail merges.
  • Preparing of flyers for various council meetings and events.
  • Interacting with all aspects of housing for Section 8 program with the public sector.
  • Handling an abundance of administrative duties for Community Relations, Inspection and Modernization Departments.
  • Contacting Inspectors and Resident Services employees by radio when they're out in the field.
  • Scheduling of meetings and reserving various conference rooms.
  • Scheduling potential employees for interviews.
  • Interacting with potential employers to match them with housing clients that are in search of employment.
  • Scheduling of clients for training for employment and drug rehab programs.
  • Ordering supplies.
  • Assisting both Managers of Resident Services and Inspectors.
  • Assisting clients with employment applications.
  • Badging of visitors on site for meetings and orientations Scheduling of landlord and tenant orientations.
  • Host of other important corporate duties.
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Administrative Assistant/Receptionist, 2006 - 04/2009
Naeyc Washington, DC,
  • Solved customer complaints (Trouble Shooter).
  • Scheduled appointments for showing of properties.
  • Processed time sheets, w2 forms and accounts receivable.
  • Expedited communication between management and staff.
  • Showing of available properties.
  • Assisting clients with application process.
  • Assisting in front office duties.
  • Bank drops.
  • Badging of visitors on site.
Switchboard Operator for Neuro Surgeon, 2004 - 03/2006
Chapters Health System New Port Richey, FL,
  • Access files for physicians.
  • Entered physician's notes into patient's files.
  • Switchboard Operator for Neurosurgeon 150 line console and directing of calls to the appropriate destination.
  • Incoming calls from patients seeking to make appointments for surgery.
  • Follow up with patients after surgery.
  • Comfort patients regarding prescriptions and missed or cancelled appointments.
  • Retrieval of voicemail and night mail messages.
  • Preparation of office schedules for 21 Neuro-Surgeons and 10 Nurse Practitioners.
  • Confirmed scheduled appointments with patients.
  • Accounts payable mailroom.
Department Secretary, 2004 - 2005
Major Medical Center (Temp) City, STATE,
  • Scheduled lunch and learns for Case Managers and Clinical Social Workers so that they can network with various owners and directors of spiffs, hospices, and rehab facilities.
  • Mailed denial letters to B/C B/S.
  • Faxing of medical history and rehab notes to various facilities to admit patients for short or long-term care.
  • Creation of badges, security clearances and preparation of packets for new hires.
  • Copied and filed rehab notes and medical history for Case Managers and Clinical Social Workers, Reconciliations, and clinical reviews, nursing, medical and social service care plans for various hospices.
  • Interacting with patients and their families to ensure that they had the proper insurance to go into hospice because Medicare only pays for the first 20 days.
  • Scheduling of transportation to hospice or other facilities.
Bachelor of Arts: HealthCaere Management, Expected in 2017
American Intercontinental University - Schamburg, Illinois
Coursework in:  Healthcare Administration
  • Accounts payable
  • Accounts receivable
  • Community Relations
  • Corel
  • Council meetings
  •  Database
  • Directing
  • Faxing
  • Filing Forms
  • Front office
  • GroupWise
  • Medical Insurance
  • Kronos
  • Letters N
  • Notes
  • Meetings
  • Micros
  • Excel
  • Mail
  • Microsoft Office 2010 Office Suite
  • Outlook Express
  • Risk Management
  • Scanning
  • Scheduling
  • Switchboard Operator
  • Transportation C
  • Computerized charting
  • People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • American Intercontinental University

Job Titles Held:

  • Administrative Assistant/Receptionist
  • Administrative Assistant/Receptionist
  • Switchboard Operator for Neuro Surgeon
  • Department Secretary


  • Bachelor of Arts

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