Administrative Assistant/Receptionist Resume Example
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ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Summary
Energetic Administrative Assistant/Receptionist with over 20 years experience in mid-level executive support roles. Organized, professional. dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. resulting in effective communication, problem-solving, and leadership. Seeking a role of increased responsibility and authority.
Highlights
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Accomplishments
Successfully planned and executed corporate meetings, lunches and special events for groups of 25+.
Wrote and edited documents to keep staff informed on policies and procedures.
Applied safety procedures and policies as outlined in Department Safety Manual.
Experience
Administrative Assistant/ReceptionistMay 2009 to Jun 2010
Lsinc Corporation － Mountain View , CA
Lsinc Corporation － Mountain View , CA
- Prepare property advertisement listings on spreadsheet for Inspectors.
- Extensive property background checks.
- Checking that landlords do not owe back or any taxes.
- Running background checks on landlords and properties to ensure that properties and owners do not have any citations.
- Checking for the square footage of property and how many bedrooms the property has.
- Typing important papers such as Bylaws and check requests for various projects, organizations and business.
- Preparing Handbooks.
- Mail merges.
- Preparing of flyers for various council meetings and events.
- Interacting with all aspects of housing for Section 8 program with the public sector.
- Handling an abundance of administrative duties for Community Relations, Inspection and Modernization Departments.
- Contacting Inspectors and Resident Services employees by radio when they're out in the field.
- Scheduling of meetings and reserving various conference rooms.
- Scheduling potential employees for interviews.
- Interacting with potential employers to match them with housing clients that are in search of employment.
- Scheduling of clients for training for employment and drug rehab programs.
- Ordering supplies.
- Assisting both Managers of Resident Services and Inspectors.
- Assisting clients with employment applications.
- Badging of visitors on site for meetings and orientations Scheduling of landlord and tenant orientations.
- Host of other important corporate duties.
- Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Administrative Assistant/ReceptionistJan 2006 to May 2009
Naeyc － Washington , DC
Naeyc － Washington , DC
- Solved customer complaints (Trouble Shooter).
- Scheduled appointments for showing of properties.
- Processed time sheets, w2 forms and accounts receivable.
- Expedited communication between management and staff.
- Showing of available properties.
- Assisting clients with application process.
- Assisting in front office duties.
- Bank drops.
- Badging of visitors on site.
Switchboard Operator for Neuro SurgeonJan 2004 to Apr 2006
Chapters Health System － New Port Richey , FL
Chapters Health System － New Port Richey , FL
- Access files for physicians.
- Entered physician's notes into patient's files.
- Switchboard Operator for Neurosurgeon 150 line console and directing of calls to the appropriate destination.
- Incoming calls from patients seeking to make appointments for surgery.
- Follow up with patients after surgery.
- Comfort patients regarding prescriptions and missed or cancelled appointments.
- Retrieval of voicemail and night mail messages.
- Preparation of office schedules for 21 Neuro-Surgeons and 10 Nurse Practitioners.
- Confirmed scheduled appointments with patients.
- Accounts payable mailroom.
Department SecretaryJan 2004 to Jan 2005
Major Medical Center (Temp) － City , STATE
Major Medical Center (Temp) － City , STATE
- Scheduled lunch and learns for Case Managers and Clinical Social Workers so that they can network with various owners and directors of spiffs, hospices, and rehab facilities.
- Mailed denial letters to B/C B/S.
- Faxing of medical history and rehab notes to various facilities to admit patients for short or long-term care.
- Creation of badges, security clearances and preparation of packets for new hires.
- Copied and filed rehab notes and medical history for Case Managers and Clinical Social Workers, Reconciliations, and clinical reviews, nursing, medical and social service care plans for various hospices.
- Interacting with patients and their families to ensure that they had the proper insurance to go into hospice because Medicare only pays for the first 20 days.
- Scheduling of transportation to hospice or other facilities.
Education
Bachelor of Arts, HealthCaere Management2017American Intercontinental University － City, State, USACoursework in: Healthcare Administration
Skills
- Accounts payable
- Accounts receivable
- Community Relations
- Corel
- Council meetings
- Database
- Directing
- Faxing
- Filing Forms
- Front office
- GroupWise
- Medical Insurance
- Kronos
- Letters N
- Notes
- Meetings
- Micros
- Excel
- Microsoft Office 2010 Office Suite
- Outlook Express
- Risk Management
- Scanning
- Scheduling
- Switchboard Operator
- Transportation C
- Computerized charting
- People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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Resume Overview
School Attended
- American Intercontinental University
Job Titles Held:
- Administrative Assistant/Receptionist
- Switchboard Operator for Neuro Surgeon
- Department Secretary
Degrees
- Bachelor of Arts , HealthCaere Management 2017
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