Administrative Assistant/ Receptionist Resume Example
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ADMINISTRATIVE ASSISTANT/ RECEPTIONIST
Summary
Dedicated and focused Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Intermediate level user of MS Office (Word, Excel, and Outlook).
Highlights
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Experience
Lowe's Companies, Inc.November 2014 to CurrentAdministrative Assistant/ Receptionist
- Great each visitor that enters our office.
- Establish reason for their visit and notify proper parties.
- Maintain/ monitor visitor log and distribution of guest badges.
- Prioritize incoming calls using Arkserv system and forwarding them as required.
- Update/ Edit ARC database as needed.
- Separating checks for Accounts Receivable Department Contribute to the development of policies and procedures.
- Maintain PeopleSoft Notes for Purchasing Dept.
- Maintain PeopleSoft Backorders for Purchasing Dept.
- Maintain PeopleSoft Notes removal for Purchasing Dept.
- Maintain PeopleSoft Coding for Accounts Payable Dept.
- Distribute and collect signed financial reconciliation certification forms for all business units at the end of each fiscal quarter.
- Maintain employee Vehicle access database.
- Check mailroom daily and notify associates or package arrivals.
- Deliver packages to executive board.
- Maintain Employee seating database.
- Pull and stage weekly payroll checks from sites for HR.
- Manage calendar for VP of HR.
- Manage expense reports for VP of HR.
- Run and maintain End of Day UPS reports.
- Manage 1-800-FLOWERS account.
- Manage the First Aid supplies inventory.
- Responsible for and/or assists in special projects as assigned.
- Train and assist all incoming trainees.
- Assists Tax Department with monthly State returns.
- Responsible for organization of Executive Lunch Meetings.
- Select and forward checks and supporting backup for A/P Lowe's Home Improvement.
February 2013 to November 2014Installed Sales Coordinator
- Provides support to Senior Manager of Installed Sales on projects and issues.
- Responsible for coordinating a successful Install from beginning to end.
- Scheduling and executing the process of detailing an install including many different processes.
- Efficient use of Genesis, ISST and M2o, Office 2007 and Office 2010 platforms.
- Run Installed Sales Reports and any report requests.
- Processed completed details.
- Worked closely with sales associates to ensure accurate and timely processes.
- Responsible for ensuring all facets of the job were executed in a precise and timely manner.
- Close customer and contractor contact for the duration of projects.
- Conducted home inspections of projects in process and completed installs.
- Provide administrative support to the DMIS, PSE, ASMs and Store Manager.
- Lead member of the Voice Team.
- Facilitated directives for positive change in our store based upon the results of the EOS.
- Accepted and processed payments and refunds for customers as well as tracking hours and issuing payment to contractors for completed work.
- Ensure the sales floor is in compliance with corporate signage.
- Trouble shooter for Customer Care issues from our corporate offices.
- Work to ensure complete customer satisfaction.
- Implemented process improvements and developed policies to ensure a safe workplace.
- Responsible for training of new ISC's Responsible for contractor back charges and credit allocations.
- Ensured all materials were ordered, tracked, received and on site for scheduled install.
Accurate ReconstructionJune 1994 to December 2005Office Manager
- Responsible for interviewing, hiring and termination of work crews and office employees.
- Kept schedules for the Field specialists.
- Made appointments for inspections with customers.
- Worked closely with Insurance adjustors to assure accurate accounting for our customer's claims.
- Ensured timely processing of claims.
- Responsible for collection and payment of current and overdue invoices.
- Handle all open enrollments (401K and Health Benefit Renewals) Set up training for all new hires.
- Provide administrative support to Field Techs, Marketing Manager and employees.
- Placing office supply orders Record-keeping of attendance Assist in maintaining employee files.
- Create new employee files for administrative and sales employees Assist in implementing policies and procedures Assist with Office Management Kept track of employee hours and input of data into Peach Tree Accounting Program.
Education
Kean University1999BS: PsychologyStatePsychology
Skills
Accounting, Accounts Payable, Accounts Receivable, administrative, administrative support, backup, credit, customer satisfaction, Customer Care, database, Edit, expense reports, financial, First Aid, forms, hiring, HR, Insurance, inventory, Notes, Marketing Manager, materials, Meetings, access database, Office, Office Management, Placing office supply orders, payroll, PeopleSoft, policies, development of policies, processes, Coding, Purchasing, Record-keeping, Sales, Sales Reports, Scheduling, Store Manager,
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Resume Overview
School Attended
- Kean University
Job Titles Held:
- Administrative Assistant/ Receptionist
- Installed Sales Coordinator
- Office Manager
Degrees
- BS : Psychology
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