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Administrative Assistant/Receptionist Resume Example

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ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Summary

OBJECTIVE: -

  • Friendly, hardworking team player with a passion for helping my community. Dedicated to customer service, safety and cleanliness. Fast worker, highly efficient at providing amazing customer service, great communication skills, and greeting all customers with respect and managing any office task.
  • Industrious administrative team member with proven organizational, time management and multitasking abilities in different type of settings. Consistently seek ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.
  • Efficient Office Assistant with 2 years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.
Skills
  • Microsoft Office Software Applications
  • Work well in a fast pace environment (under pressure)
  • Creative and Artistic; Not afraid to think outside the box
  • Strong Time Management Skills
  • Proven Leadership Skills
  • Front office
  • Problem solving skills
  • Event Planning
  • Computer Proficiency
  • Software Proficiency
  • Counselor
  • English
  • Event Planning
  • Fast
  • Front office
  • Leadership Skills
  • Meetings
  • Microsoft Office Software
  • Organizing
  • Problem solving skills
  • Public speaking
  • Scheduling
  • Self-motivated
  • Spanish
  • Supervision
  • Phone
  • Time Management
  • Typing skills
Experience
Company Name | City, StateAdministrative Assistant/Receptionist03/2020 - 07/2020
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Rendered information to callers and drafted office emails.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Company Name | City, StatePeer Advisor/Office Assistant 03/2019 - 06/2020
  • Software proficiency Typing skills SARS-scheduling students for appointments Public speaking Making calls Working along side with a counselor.
  • Helped staff conduct student orientations and special events.
  • Assisted students with accessing individual records and transcripts for diverse needs.
  • Counseled students in career planning, job placement and academic goals.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Received and screened high volume of internal and external communications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Company Name | City, StateTeam Member09/2019 - 03/2020
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Maintained supplies of clean linens, silverware, glassware, dishes and trays, filled beverage and ice dispensers, stocked cabinets and serving areas and replenished condiments.
  • Held doors cheerfully for incoming and departing guests, assisted servers or helped at bar during busy times and served as restaurant brand ambassador during entire customer visit.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
Company Name | City, StateOffice Assistant06/2018 - 06/2019
  • Utilized social media sites to communicate upcoming initiatives with community.
  • Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
  • Counseled students in career planning, job placement and academic goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Implemented opportunities for joint collaborative projects to generate interest among peers.
  • Work along side with undocumented students and helped provide information for them academically and immigration related.
Education and Training
Mt. San Antonio College | CityAssociate of Arts in Social Psychology2020
Languages
Bilingual (Spanish and English)
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Resume Overview

School Attended

  • Mt. San Antonio College

Job Titles Held:

  • Administrative Assistant/Receptionist
  • Peer Advisor/Office Assistant
  • Team Member
  • Office Assistant

Degrees

  • Associate of Arts in Social Psychology

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