administrative assistant receptionist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

HR Generalist and Administrative Assistant with detailed knowledge of human resources policies, services and practices. Dedicated with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Well-versed in managing office supplies, paperwork and project needs.

  • Planning and Management
  • Technologically savvy
  • Data entry documentation
  • Sensitive material handling
  • Accounting skills
  • Advanced MS Office Suite knowledge
  • Detailed meeting minutes
  • Records management systems
  • Report analysis
  • Staffing and recruiting professional
  • Interviewing expertise
  • Policies implementation
  • Compensation and payroll
  • Presentation preparation
  • Performance management
  • Staff training and development
  • Complex problem-solving
  • Youth Football Coach
11/2019 to Current
Administrative Assistant/ Receptionist Kenco Group, Inc. Logan, NJ,
  • Maintain and schedule Program Director's conferences, teleconferences, and travel arrangements.
  • Handle Director's expense reporting.
  • Assist Director with ongoing and special projects.
  • Schedule and coordinate Program Director's meetings, calendars, and appointments.
  • Manage the daily operations of the office including the handling and distributing of mail and deliveries, greeting visitors, and coordinating with vendors for equipment maintenance.
  • Basic accounting duties including invoicing, expenses, collections, and monthly reports.
  • Managing the administrative budget and coordination of the purchases.
  • Coordination of weekly all-hands meetings, staff lunches, and client interactions.
  • Prepare and maintain employee records related to events, such as hiring, termination, leave, transfers, or promotions, using human resources management system software.
  • Handle employment-related inquiries from applicants, employees, and supervisors.
  • Refer complex and/or sensitive matters to the appropriate staff.
  • Interpret and explains human resource policies, procedures, laws, standards, or regulations.
  • Attend and participate in employee disciplinary meetings, terminations, and investigations.
  • Maintain and update administrative documents, such as organizational charts, employee handbooks, performance evaluations forms, engagement and exit surveys.
  • Serve as a point of contact for company team members and external contacts where appropriate.
  • Take detailed meeting minutes and distribute to staff.
  • Organize and maintain filing and document management systems by coordinating, archiving and purging files.
  • Develop and distribute emails, correspondence memos, and letters.
  • Assist with evaluation and analysis of projects; summarize project results.
  • Other duties as assigned by the Program Director.
03/2019 to 11/2019
HR Generalist Berry Global Group Inc. Houston, TX,
  • Managed the day-to-day human resource functions including record management, compliance tracking and reporting, unemployment administration, and benefits/leave.
  • Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions.
  • Reviewed and screened candidates via email or phone to ensure their qualifications met the requirements of open requisitions.
  • Thoroughly discussed qualifications, past work history and salary requirements of candidates.
  • Facilitated new hire orientation and ensured a positive onboarding experience.
  • Maintained associate personnel files and training materials, ensuring documents and manuals were current, accurate, confidential and in compliance with company policies and government regulations.
  • Conducted or acquired background checks and employee eligibility verifications.
  • Served as primary point of contact for employee inquiries/employee relations.
  • Conducted all investigations involving co-worker misconduct, reported findings to senior management, and recommended appropriate solutions.
  • Compiled and updated Employee Records (hard and soft copies).
  • Processed documents and prepared reports relating to personal activities (staffing, recruitment, training, grievances, performance evaluations etc.).
  • Coordinated daily workflow and communication between HR, Payroll, and benefits groups.
  • Maintained compliance with contractual agreements, federal, and state regulations concerning employment.
  • Staffed roughly 150+ Direct Care Staff within a 3-month span helping increase company Value/ Worth.
  • Managed over 200 Employees.
  • Hosted and participated in job fairs, to connect with potential candidates.
  • Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
05/2018 to 08/2018
Package Handler Intralox Amsterdam, NY,
  • Handled merchandise in accordance with product handling standards.
  • Assisted team in loading delivery trucks with prepared packages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Coordinated shipments of local, regional, national and global nature.
  • Inspected outgoing shipments to maintain quality assurance standards.
04/2017 to 08/2017
Front Desk Receptionist Camp Recovery Scotts Valley, CA,
  • Greeted employees and guests warmly and professionally, providing a high level of service and assistance.
  • Responsible for transporting patients/clients through facility.
  • Served as main point of contact for anyone entering building (guest, delivery services, vendors, and couriers).
  • Ensured reception/waiting area was tidy and presentable, with all necessary stationery and material.
  • Maintained daily database of guests who signed in.
  • Performed other clerical receptionist duties such as filing, photocopying and faxing.
  • Answered and directed incoming calls using multi-line telephone system.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
06/2014 to 08/2016
Administrative Assistant Metropolitan Family Services City, STATE,
  • Provided administrative and clerical support to ensure smooth operations of all departments.
  • Assisted management with scheduling and coordination of meetings and/or interviews.
  • Answered telephone in a professional and courteous manner; screened calls for executive staff, took messages and made appointments.
  • Reviewed, sorted and filed a variety of material.
  • Applied personal computer skills toward the development of word processing, spreadsheet, and other applicable software applications as needed and directed by management.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education and Training
Expected in 12/2018 to to
Bachelor of Science: Business Management
Lincoln University - Lincoln University, PA,
  • 3.0 GPA
  • Dean's List Honoree
  • Student Athlete and Football Scholarship Recipient
  • Sean Carter Foundation Scholarship Recipient
  • Delta Sigma Theta Sorority Inc. Scholarship Recipient
  • Completed coursework in Human Resources
  • Over 120 hours of community service completed at the Lincoln University
Expected in 06/2014 to to
High School Diploma:
Boys & Girls High School - Brooklyn, NY,
  • 3.0 GPA
  • National Honors Society Member
  • High School Football Member
  • Offensive MVP of Brooklyn All-Star Game: 2013-14 seasons
  • Captain of Boys and Girls High Junior Varsity and Varsity Football Team
  • Honor Roll - All four years
  • Assistant Principal Honor Roll Recipient
Additional Information
  • Awards , Honor Roll Recipient for all four years of High School Assistant Principal Honor Roll Recipient National honors society recipient 2016

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Resume Overview

School Attended

  • Lincoln University
  • Boys & Girls High School

Job Titles Held:

  • Administrative Assistant/ Receptionist
  • HR Generalist
  • Package Handler
  • Front Desk Receptionist
  • Administrative Assistant


  • Bachelor of Science
  • High School Diploma

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