Administrative Assistant/Receptionist Resume Example
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ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5.5 years of experience managing fast-paced, front desk operations. Strong critical thinking, problem solving and communication skills. I have a great work ethic, and I am always open to gaining advancement opportunities and learning new skills by taking on new tasks that will give me further job experience!
Skills
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Experience
Leidos Holdings Inc. | Bellevue , NEAdministrative Assistant/Receptionist07/2015 - Current
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Sorted incoming mail and directed to correct personnel each day.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Rendered information to callers and drafted office emails.
- Executed proficiency in digital telephone systems.
- Checking in and Checking out trucks as they arrive to make sure they are loaded in a timely manner
- Maintain composure when busy
Viejas Enterprises | Alpine , CAPart-Time Nanny09/2014 - 08/2015
- Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
- Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Assisted children with homework and implemented school material in practical, everyday activity.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Administered medication and minor first aid to sick and injured children.
- Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
- Transported children to and from school, extra-curricular activities and play-dates.
- Supervised children during parental absences.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
- Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
- Modeled appropriate social behaviors and encouraged concern for others.
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
- Helped encourage the children to do chores such as keeping their spaces tidy and making sure the animals were taken care of.
Atchafalaya 24 Hour Fitness LLC | City , STATEHealth and Wellness Associate06/2014 - 07/2015
- Developed and maintained excellent member relationships to promote facility offerings and assist with health or exercise questions.
- Showed members how to complete exercises and use machines properly and safely.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Recognized by management for providing exceptional customer service.
- Worked efficiently to sell new memberships.
- Keeping the gym clean by doing tasks around the facility during each shift.
- Making the facility a safe environment for our members by keeping the weights and other equipment in order.
- Occasionally watching over children in the child care department or assisting in doing so.
Tampico's Restaurant | City , STATEBusser04/2013 - 09/2013
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Greeted guests with friendliness and professionalism.
Education and Training
Arizona State University | City, StateSome College (No Degree) in Mass Communications
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Resume Strength
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Resume Overview
School Attended
- Arizona State University
Job Titles Held:
- Administrative Assistant/Receptionist
- Part-Time Nanny
- Health and Wellness Associate
- Busser
Degrees
- Some College (No Degree) in Mass Communications
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