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Administrative Assistant/Receptionist Resume Example

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ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5.5 years of experience managing fast-paced, front desk operations. Strong critical thinking, problem solving and communication skills. I have a great work ethic, and I am always open to gaining advancement opportunities and learning new skills by taking on new tasks that will give me further job experience!

Skills
  • Microsoft
  • Mail management
  • Business writing
  • Timeline Planning and Management
  • Technologically savvy (to an extent, can learn new things easily)
  • Excel spreadsheets
  • Meticulous and organized
  • Multi-line telephone skills
  • Office equipment operations
  • Organization and efficiency
  • Flexible
  • Multitasking and prioritization
  • Customer-Service
  • Social Media
  • Typing
  • Filing
  • Assistance
  • Quick-learner
  • Teamwork
  • Communication
  • Phone etiquette
  • Problem solving
  • Active Listener
  • Grammar
  • Empathy
  • Adaptability
  • Integrity
  • Critical Thinking
Experience
Texas Pipe and Supply Company | Morgan City, LAAdministrative Assistant/Receptionist07/2015 - Current
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Rendered information to callers and drafted office emails.
  • Executed proficiency in digital telephone systems.
  • Checking in and Checking out trucks as they arrive to make sure they are loaded in a timely manner
  • Maintain composure when busy
Jennifer and Michael Wise | Berwick, LAPart-Time Nanny09/2014 - 08/2015
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Administered medication and minor first aid to sick and injured children.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Supervised children during parental absences.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
  • Helped encourage the children to do chores such as keeping their spaces tidy and making sure the animals were taken care of.
Atchafalaya 24 Hour Fitness LLC | Morgan City, LAHealth and Wellness Associate06/2014 - 07/2015
  • Developed and maintained excellent member relationships to promote facility offerings and assist with health or exercise questions.
  • Showed members how to complete exercises and use machines properly and safely.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Worked efficiently to sell new memberships.
  • Keeping the gym clean by doing tasks around the facility during each shift.
  • Making the facility a safe environment for our members by keeping the weights and other equipment in order.
  • Occasionally watching over children in the child care department or assisting in doing so.
Tampico's Restaurant | Bayou Vista, LABusser04/2013 - 09/2013
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Greeted guests with friendliness and professionalism.
Education and Training
Arizona State University | Tempe, AZSome College (No Degree) in Mass Communications
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Resume Overview

Companies Worked For:

  • Texas Pipe and Supply Company
  • Jennifer and Michael Wise
  • Atchafalaya 24 Hour Fitness LLC
  • Tampico's Restaurant

School Attended

  • Arizona State University

Job Titles Held:

  • Administrative Assistant/Receptionist
  • Part-Time Nanny
  • Health and Wellness Associate
  • Busser

Degrees

  • Some College (No Degree) in Mass Communications

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