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administrative assistant property manager resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Successful in coordinating and executing meetings, travel and special events. Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.

Skills
  • Records management systems
  • 10-key proficiency
  • AR/AP
  • Cash deposit preparation
  • Sensitive material handling
  • Microsoft
  • Accounting skills
  • Document retrieJessica
  • PC proficient
  • Transporting files
  • Accounting support
  • Recordkeeping and bookkeeping
  • Back office operations
  • Check processing
  • Excel spreadsheets
  • Inventory systems
  • Mail management
  • Time and labor control
  • Insurance eligibility verifications
  • Confidential document control
  • Invoicing and billing
  • Dedicated team player
  • Meticulous attention to detail
  • Self-starter
  • Resourceful
  • Staff motivation
  • Staff training and development
  • Payroll and benefits administration
  • Data analysis and research
  • Phone call answering
  • Human Resources Management (HRM)
  • Attendance records preparation
  • Training and development
  • Social media management
  • Multitasking and prioritization
  • Organization and efficiency
  • Understands grammar
  • Employee training and development
Education and Training
Coastal Bend College Beeville, TX Expected in 05/2004 Associate of Science : Applied Science - GPA :
Kyushu Gakuin Kumamoto, Japan, Expected in 08/2002 Exchange Student : Cultural Studies - GPA :
A C Claire High School Beeville, TX Expected in 05/2001 High School Diploma : - GPA :
Certifications

TABC Certified

Management Food Safety Certification

Experience
Brown Harris Stevens Residential Management, Llc - Administrative Assistant - Property Manager
New York, NY, 01/2017 - Current
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed and managed highly skilled on-site staff through recruitment, training and motivation.
  • Created and updated marketing materials for department programs and properties.
  • Educated clients on lease and rental agreements.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Monitored and documented delinquencies and other forms of income.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Assisted property owners in locating tenants to lease or rent available space.
  • Prepared sales contracts, researched customer needs and promoted various household appliances products and services.
Four Seasons Hotels Inc - Human Resources
Kailua Kona, HI, 01/2013 - Current
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee eJessicauation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Created and implemented exit and interview program process.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Engaged with management teams to receive and eJessicauate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
  • Facilitated strategies planning through productive partnerships with leaders.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Advised management in development of staffing equity plans.
Scores Bar & Grill - Bar Manager
City, STATE, 06/2008 - Current
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Monitored cash intake to reduce discrepancies.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Restocked beer and liquor regularly and after special events.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Monitored patron alcohol consumption to encourage safety.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Collected appetizer, entree and wine orders from patrons.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Implemented special events to boost customer numbers and profits.
  • Prepared specialty drinks to support servers.
  • Reorganized bar stations to streamline service flow.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
  • Strengthened financial controls to prevent theft and lost funds.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Maximized revenue by creating house-made infusions, juice and other preparations.
  • Created signature beverages to increase revenue and patron loyalty.
  • Planned and updated menus to accommodate customer preferences.

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Resume Overview

School Attended

  • Coastal Bend College
  • Kyushu Gakuin
  • A C Claire High School

Job Titles Held:

  • Administrative Assistant - Property Manager
  • Human Resources
  • Bar Manager

Degrees

  • Associate of Science
  • Exchange Student
  • High School Diploma

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